Job Description

Air & Ocean Import/Export Specialist – International Freight Forwarding

Description:

This is a direct-hire, full-time role with a renowned Global Freight Forwarder . The ideal candidate will have experience handling OOG (Out of Gauge), Project Cargo, and Heavy Haul shipments in addition to standard Air & Ocean Import/Export operations.

Essential Duties & Responsibilities:

• Enter Import & Export documentation for International Air & Ocean shipments, ensuring accuracy from origin to destination.
• Ensure all regulatory requirements are met and that shipments include the necessary paperwork, such as transit documents and customs clearances.
• Process, distribute, and manage documentation in a timely manner for carriers, forwarders, customers, and agents.
• Track and update key shipment milestones (departure, arrival, customs clearance, PODs, etc.) following Customer Standard Operating Procedures.
• Provide polite, timely, and efficient customer service.
• Oversee costs and profits, ensuring accurate billing based on agreed pricing.
• Coordinate proper pickup and transfer of shipments with the correct logistics partners.
• Apply knowledge of Incoterms and commercial invoice standards.
• Develop and implement techniques for transporting cargo from local or offshore locations to warehouses, storage sites, or final destinations.
• Work with Project Cargo, OOG shipments, and Heavy Haul movements, ensuring proper handling and compliance with industry regulations.
• Prepare management reports as directed by the Branch Manager.
• Negotiate and submit shipping costs for approval to maintain competitiveness.
• Prepare and manage customs declarations and bonds.
• Build and maintain strong relationships with local suppliers and co-load carriers, including airline agents, freight forwarders, customs brokers, trucking companies, and regional line-haul providers.
• Ensure a clean, organized, safe, and healthy work environment.
• Apply existing regulatory knowledge to HTS/Schedule B classifications, tariff filings, hazardous material handling, and government agency compliance.
• Respond promptly to emails and rate requests, supporting local sales efforts.
• Continuously review freight expenses to identify cost-saving opportunities in the supply chain.

Requirements:

• 5+ years of Export Operations experience in the Freight Forwarding industry.
• Experience handling OOG, Project Cargo, and Heavy Haul shipments.
• Bachelor’s degree in Business, Logistics, or a related field (or equivalent experience).
• Proficiency in Freight Forwarding software (CargoWise One, SAP, AS400).
• Strong knowledge of Microsoft Excel and database functions.
• Problem-solving mindset with the ability to analyze and resolve challenges efficiently.
• Understanding of state, federal, and international regulations, including customs, security, and government agency requirements

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