Job Description

Health Services Systems Analyst III Under general direction, with wide latitude for independent decisions, the Health Services Systems Analyst III is responsible for the ongoing professional support of a designated suite of clinical, business, and operational applications, including planning, implementing, and organizing activities relating to enterprise-wide health services application selection, deployment and optimization, on multiple hardware platforms, operating systems and software environments. Incumbents review, analyze, and evaluate systems and/or service requests using structured techniques and methodologies; manage all or portions of a project from the initial fact-gathering meeting through post-implementation review; and perform other related duties as assigned. Distinguishing Characteristics: This is the level classification in the Health Services Systems Analyst series and is responsible for performing increasingly more difficult and complex duties including knowledge of specialized information systems application and related security and confidentiality requirements. Incumbents are required to be fully trained in all procedures related to their assigned area of responsibility and are expected to serve as project leads or experts in a particular application and may serve as a project manager. Positions in this classification are located only in the Health Services Information Technology Unit and report to the Health Services Information Technology Supervisor or Manager. Minimum Qualifications Education: Possession of a Bachelor's degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field. Certification: Certified Professional in Healthcare Information and Management Systems (CPHIMS) required. Some positions may require the employee to obtain and maintain vendor specific certifications on the applications supported. The incumbent will be required to obtain the certification requested within six (6) months of notification from the supervisor. Experience: Five (5) years of system analysis experience, or its equivalent, including three (3) years in a large health care information systems environment, working with end users to extract, document and optimize data flow, implement systems, and support applications and databases. Incumbents will have demonstrable project management experience in the role of technical or application team lead for a major complex project or direct experience as a project manager for smaller projects. Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major. Substitution for Experience: A Master's degree in one of the fields noted above may be substituted for two (2) years of the required systems analysis experience (consistent with CPHIMS certification requirements). Possession of a current Epic certification may be substituted for six (6) months of the required experience. Knowledge, Skills, and Abilities Knowledge of: Methods for protecting security and confidentiality of system data Health information systems application, health information exchanges and standard healthcare message formats Health care financial and data reporting requirements Health care and/or health plan organization and structure Project management principles and practices Time management and organization skills with the ability to work on multiple projects simultaneously Troubleshooting computer applications Data analysis techniques Methodologies used in the practice of systems analysis Analytical and problem solving skills Ability to: Communicate effective both verbally and in writing Work independently and collaborate as needed with team and other departments Analyze technical specifications for data and applications Troubleshoot information systems applications and resolve complex problems Communicate technical information effectively (oral and written) to various levels in the organization including the vendor community Demonstrate care in handling customer needs and build a trusting rapport with customers Adapt to on-going change and work in a fast-paced, customer-focused environment Provide and promote excellence in customer service for both internal and external customers Acknowledge and respect cultural and linguistic differences of the County's diverse population Typical Tasks Responsible for project plans and approves steps to meet implementation and/or upgrade schedule Leads portions of an application implementation or manages entire implementation to support the internal/external customer Leads the development of proposals for system modification or replacement including cost benefit analysis and resource requirements Proposes comprehensive options for solutions to complex problems taking into account all technical and operational issues Defines and performs primary testing of enhancement/upgrades before release to users Approves detailed procedures on software installation and configuration Approves test plans for all changes/upgrades to ensure performance and maintenance of data integrity Leads integration of systems/process as needed within scope of project Responsible for requirement documents to ensure that the business needs including functional specifications are documented and reviewed prior to system acquisition or system enhancement Responsible for timely communication of all changes to internal/external customers and department management Provides assessments of existing system capabilities, workflow, user requirements, options and outcomes, to evaluate effectiveness of change Works with internal analysts and technical staff to conceptualize function, data structures and best fit, and creates functional specifications to meet customer expectations Functions as a key liaison between the technical team, user community, and stakeholders Responsible for identifying, tracking, and reporting problems to vendors and for follow-up and resolution Ensures initial and follow-up training is provided to customers Provides and promotes excellence in customer service for both internal and external customers May provide lead direction to subordinate personnel Skills Pacs, Cardiology, Support, Epic, Epic Radiant, Epic Systems, Soarian, Electronic Health Record, Workflow Pay and Benefits The pay range for this position is $45.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Martinez, CA. Application Deadline This position is anticipated to close on Aug 11, 2025. Arkansas Staffing

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Temporary work,

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