Job Description

Job Description We're seeking a PACS Administrator to support a high-volume healthcare IT environment. This is a hands-on, impactful role for someone with solid experience in technical support-especially within around-the-clock clinical settings. You'll be responsible for managing and enhancing PACS systems, ensuring they run seamlessly and integrate effectively across the organization's care sites. Hybrid schedule; onsite support required on a rotating basis Bilingual (Spanish/English) highly preferred Key Responsibilities of the IT Systems Administrator (PACS/RIS) Manage daily PACS operations, including image workflows, archiving, routing, and prefetching Provide tier 2 and tier 3 support for PACS-related issues; troubleshoot software, hardware, and connectivity challenges Collaborate with IT, HIM, and clinical teams to ensure complete, accurate image data capture Serve as a liaison between internal teams and external vendors for system upgrades, testing, troubleshooting, and deployment Administer credentials and access for systems including Active Directory, mobile device management tools, and security platforms Monitor system performance and conduct metrics-driven analysis to drive improvements Support budgeting and lead upgrade planning, system migrations, and new software installations Qualifications Bachelor's degree in Information Technology, Business, or related field Ideally 3-5 years of relevant experience, including direct PACS support Solid hands-on experience with tools such as Python and Power BI Familiarity with HIPAA security practices preferred Join us as we strive for excellence in our administrative operations while fostering an environment of innovation and collaboration. Your expertise will be instrumental in driving our success forward. Requirements: Bachelor's degree in Information Technology, Business, or related field required Minimum three to five years of relevant experience At least three years working with Python, Power BI, and similar technologies Knowledge of HIPAA security preferred Additional Notes: Spanish is a very strong plus Company Info/About: Industry: Healthcare / Medical Technology Company Size - Revenue/Employees: Approximately 500 employees, privately held, mid-market revenue

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Must See Marketing Note (ie - please include in your candidate pitch/summary): Years of experience Types of systems (Python, Power BI) Certifications/Educations (HIPPA Security) & (information technology, Business, or related) Bilingual capabilities Interview Process: PS with us 1 round with Melissa or Gabby HR How many people are currently in play? 0 Do/Don't Send: Do Send: Bilingual Spanish Do Send: 2-3 years of experience Don't Send: Someone with no health IT experience Don't Send: anyone without some onsite flexibility Why Work Here (This is the SIZZLE! Dogs onsite, free lunch every day, etc.): Stable, mission-driven healthcare organization making a real community impact Collaborative, bilingual team culture Strong IT leadership with resources to grow the PACS platform Beautiful Miami location with hybrid flexibility Company is expanding its digital infrastructure - opportunity to modernize systems Stable leadership and a supportive team culture From Client / Official JD: About the job Job Summary We are seeking a dedicated and experienced PACS Administrator to join our dynamic IT team. The ideal candidate will be a career-minded, bilingual (Spanish/English) IT professional with a strong background in technical support within high-volume, 24x7 environments. The PACS Administrator will play a key role in supporting and managing the Picture Archiving and Communication System (PACS) and ensuring seamless operation and integration within our healthcare facilities Essential Job Functions Oversee the day-to-day operation of PACS equipment, including image workflow, archiving, auto routing, and prefetching. Provide tier two and tier three support for multiple radiology PACS systems. Troubleshoot and resolve software, hardware, and connectivity issues. Work closely with HIM, IT departments, and clinical staff to ensure timely and complete capture of DICOM digital image data into the PACS system. Act as a liaison between departments and vendors for system upgrades, planning, testing, troubleshooting, validation, and implementations. Provide training and technical support to end-users, including operations personnel, physicians, and other healthcare professionals. Manage user credentials for Active Directory, Email, Mobile Iron, and Brivo Security. Support and manage mobile devices, including PCs, smartphones, tablets, and more. Conduct key metric reporting and analysis to identify performance improvements and optimize processes. Participate in budget planning and coordinate upgrades, software installations, and migration efforts. *NOTE: The list of tasks is illustrative only, and is not a comprehensive list of all functions and tasks performed by position. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Education, Experience, Skills, and Requirements Bachelor's degree in information technology, Business, or related field required. At least three to five years of related experience. Three years of experience working with Python, Power BI, and other technology. Knowledge of HIPAA Security preferred. Hybrid rotation schedule and/or onsite as needed. Human Hire

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