Patient Experience Specialist Job at Serenity Healthcare, Ponte Vedra, FL

VHNSQmg0N010TVhqNCtLUjdVNFZxV2xSY1E9PQ==
  • Serenity Healthcare
  • Ponte Vedra, FL

Job Description

Job Description

Job Description

Patient Experience Specialist

 

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Experience Specialist for our Nocatee office. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine. 

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 

Responsibilities 

  • Be the expert on TMS and Ketamine. Training and studies will be provided. 
  • Ownership for all patients on your provider’s schedule 
  • One on one meetings with patients to connect treatment solutions to their individual needs. 
  • Support healing through education, connection, and focus on TMS and Ketamine 

Benefits 

  • Accelerated healthcare career growth – rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity’s treatment options

Qualifications 

  • High School Diploma or GED.  
  • 2-3+ years of experience in a full-time customer service role. 
  • Excellent verbal and written communication, and basic math skills.  
  • Well-versed in de-escalation skills and ability to connect with individuals.

About 
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.


Learn More About Us

  • About Serenity Healthcare

  • Serenity’s Provided Services

  • Meet our Patients

Powered by JazzHR

f2ziWF4G48

Job Tags

Holiday work, Full time,

Similar Jobs

Chamberlain University

Chemistry Faculty Remote (Part-Time) Job at Chamberlain University

 ...part of Adtalem Global Education, at Job Description In this role, you will: Coverthe lower division chemistry disciplines of general and organic chemistry and introduces the upper division discipline of biochemistry. Seekto build an understanding of... 

DoorDash

Delivery Driver - No Experience Needed Job at DoorDash

 ...Your Time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. As a Dasher , you can be your own boss and enjoy the flexibility... 

Omni Hotels

Cook III - J1 Intern/Trainee Job at Omni Hotels

 ...procedures in preparing/serving all banquet food at an entry level. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines. Insure station is set for service 15 minutes prior to Cook, Intern, Trainee, Restaurant, Hotel Omni Hotels

Veolia Environnement SA

Water Treatment Operator Job at Veolia Environnement SA

 ...North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection...  ...will be responsible for the day-to-day operation and repair of pumps, motors, treatment equipment... 

Andtons

Account Executive - Remote | Unlimited Income Potential (100% Commissi Job at Andtons

 ...? If so, this100% Commission and 100% Remoteposition could be the perfect fit for you! About Andtons.com Andtons.com is a startup company with a proven success model, offering dynamic, remote careers to professionals motivated by making a difference. We provide...