Job Description

We are currently seeking a dynamic and experienced Patient Services Manager to join our dedicated team in Augusta, GA. As a Patient Services Manager, you will play a vital role in ensuring the delivery of high-quality patient care and exceptional service experience to our patients.

Key Responsibilities:

65 - 80K, 5-day work-week, unlimited PTO, Growth Potential, matching 401K, relocation assistance provided if outside a 50-mile commute and you relocate

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

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