Performance Analyst Job at LMK Recruiting Solutions, Orange County, FL

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  • LMK Recruiting Solutions
  • Orange County, FL

Job Description

Job Description

Service Line Performance Analyst – Support Center

Location: Orange County, FL

Reports to: Operations Manager

Overview:

We are seeking a detail-oriented Service Line Performance Analyst to join our Support Center team in Orange County, FL. This role is responsible for monitoring and analyzing network-wide service performance to enhance franchisee success and drive operational excellence.

Key Responsibilities:

  • Data Monitoring & Analysis: Track and evaluate performance metrics across all service lines.
  • Franchise Performance Reporting: Develop and distribute clear, actionable reports to Support Center leadership that highlight trends, successes, and areas needing improvement within the franchise network.
  • Operational Insights: Identify underperforming franchisees and collaborate with the Operations Manager to develop targeted improvement plans.
  • Service Line Optimization: Analyze KPIs for each service line, providing detailed performance insights and recommendations to management.
  • Forecasting & Planning Support: Provide data to support resource allocation, operational initiatives, and the launch of new service lines.
  • Data Accuracy: Ensure accuracy and integrity of all operational data and reports for reliable

decision-making.

Compensation & Benefits:

  • Competitive salary range of $50,000–$60,000 annually
  • Comprehensive benefits package including health, dental, and vision insurance
  • Paid time off
  • Opportunities for professional development and career growth
  • Supportive, inclusive company culture focused on teamwork and employee well-being

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