Remote Live Agent Chat Job at Dexcom, Inc., San Diego, TX

VDhKTmlJL0t0OFBpN2VlWDZVb2NvbUpTZEE9PQ==
  • Dexcom, Inc.
  • San Diego, TX

Job Description

This is a remote position.

JOB DESCRIPTION 

We at Dexcom, Inc. seek a dynamic and motivated Remote Chat Agent to join their team. As a Chat Agent, you will be responsible for engaging with customers through online chat platforms, providing product information, processing orders, and resolving any customer inquiries or issues promptly and professionally. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving. Previous experience in sales or customer service is preferred but not required. This is a fantastic opportunity for someone looking to start or further their career in the customer service industry. We want to hear from you if you are passionate about delivering exceptional customer service and thrive in a fast-paced, online environment! Apply now to join a dynamic team and grow with our clients.

JOB RESPONSIBILITIES 

  • Drive online sales through effective customer engagement and innovative digital strategies.
  • Manage customer inquiries, provide product information, and resolve any issues promptly.
  • Monitor sales performance, identifying trends and opportunities for growth.
  • Work closely with the marketing team to develop and execute online sales campaigns.
  • Ensure the online store is always up-to-date with accurate product information and pricing.


Requirements

  • Good typing skills to keep response times low.
  • Multitasking skills.
  • Language and communication skills.
  • Mastery of positive language.
  • Knowledge of the features offered by your live chat solution.
  • High school diploma or GED.
  • On-the-job training.
  • Knowledge of industry or software.
  • Vendor certification for the product.
  • Proficiency with live chat platforms.
  • Patience and strong customer service skills.


Benefits

  • Competitive Salary
  • 401k Savings plan with company matching
  • Pension plan
  • Paid vacation time
  • Paid Holiday time
  • Many more.


Job Tags

Holiday work, Full time,

Similar Jobs

Remington

Hotel Accountant - Hilton St. Pete Bayfront Job at Remington

 ...What you will be doing Ensure all financial areas of the hotel, including Accounts Receivable, Accounts Payable, Night Audit, and Payroll are all administered appropriately and effectively. Ensure proper controls are in place and monitored throughout the hotel... 

Marco's Pizza - 2284 John Rolfe Pkwy

Pizza Delivery Driver Job at Marco's Pizza - 2284 John Rolfe Pkwy

 ...Does your job Deliver? We do! Marco's Pizza is hiring qualified Delivery Drivers, now! Make money, have fun! 100% Employee Satisfaction: Marco's Pizza is a friendly, inclusive work place, promoting strong culture, open communication, feedback and 100% team member satisfaction... 

Aramark

Warehouse Worker - Amtrak - Boston Job at Aramark

Job Description The Warehouse Workers main responsibilities include receiving and processing incoming products, preparing orders for transport, and performing inventory and quality control duties. This person ensures the warehouse is clean and organized, maintained...

Volkswagen Group Services GmbH

ESPECIALISTA AMS - SAP Job at Volkswagen Group Services GmbH

 ...activamente en auditoras de seguridad y cumplimiento.Mnimo 5 aos de experiencia comprobable en Application Management Services (AMS) y proyectos SAP.Experiencia slida en SAP MM (Materials Management) y SAP FI (Financial Accounting).Capacidad para analizar problemas... 

TagDm inc.

Entry Level Sales Job at TagDm inc.

 ...Description: We are looking for an enthusiastic and motivated Entry-Level Sales Representative to join our growing sales team. This is a...  ...Update customer records and track sales activities using our CRM software. Team Collaboration: Work closely with senior sales...