Remote Live Agent Chat Job at Dexcom, Inc., San Diego, TX

VDhKTmlJL0t0OFBpN2VlWDZVb2NvbUpTZEE9PQ==
  • Dexcom, Inc.
  • San Diego, TX

Job Description

This is a remote position.

JOB DESCRIPTION 

We at Dexcom, Inc. seek a dynamic and motivated Remote Chat Agent to join their team. As a Chat Agent, you will be responsible for engaging with customers through online chat platforms, providing product information, processing orders, and resolving any customer inquiries or issues promptly and professionally. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving. Previous experience in sales or customer service is preferred but not required. This is a fantastic opportunity for someone looking to start or further their career in the customer service industry. We want to hear from you if you are passionate about delivering exceptional customer service and thrive in a fast-paced, online environment! Apply now to join a dynamic team and grow with our clients.

JOB RESPONSIBILITIES 

  • Drive online sales through effective customer engagement and innovative digital strategies.
  • Manage customer inquiries, provide product information, and resolve any issues promptly.
  • Monitor sales performance, identifying trends and opportunities for growth.
  • Work closely with the marketing team to develop and execute online sales campaigns.
  • Ensure the online store is always up-to-date with accurate product information and pricing.


Requirements

  • Good typing skills to keep response times low.
  • Multitasking skills.
  • Language and communication skills.
  • Mastery of positive language.
  • Knowledge of the features offered by your live chat solution.
  • High school diploma or GED.
  • On-the-job training.
  • Knowledge of industry or software.
  • Vendor certification for the product.
  • Proficiency with live chat platforms.
  • Patience and strong customer service skills.


Benefits

  • Competitive Salary
  • 401k Savings plan with company matching
  • Pension plan
  • Paid vacation time
  • Paid Holiday time
  • Many more.


Job Tags

Holiday work, Full time,

Similar Jobs

Fitzgerald Business Network

Trade Assistant Job at Fitzgerald Business Network

Organisation: Southern Engineering & AgricultureTrade Assistant Experience assisting with shed erections or similar construction A good attitude and willingness to support the teamWhat we offer: Local workshop work (plus paddock jobs) Supportive, down-to-earth... 

Preferred Search Group

Dental Receptionist/Hygiene Coordinator Job at Preferred Search Group

 ...Job Description Job Description Preferred Search Group is partnering with a private dental practice in north Spokane to find a Hygiene Coordinator/Receptionist. In this role, your energy and organizational skills will be the heartbeat of our patient experience!... 

Pine Health

Healthcare Recruiter (Phoenix) Job at Pine Health

 ...Job description Your Future Starts Here: Healthcare Recruiter What if we told you that the opportunity of a lifetime is right here as a Healthcare Recruiter , hiding in plain sight? That THIS rolethe one youre reading about right nowcould be the job that changes... 

Gastro Health

Health Informatics Implementation Specialist Job at Gastro Health

 ...Gastro Health is currently looking for an enthusiastic full-time HealthInformatics ImplementationSpecialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as... 

Cornerstone University

Application Developer-Entry Level Job at Cornerstone University

 ...Time SalariedWe are looking for a motivated and eager-to-learn Application Developer to join our IT team. This entry-level role is ideal for someone with a foundational understanding of software development who is ready to grow their skills in a supportive environment....