Remote Live Agent Chat Job at Dexcom, Inc., San Diego, TX

VDhKTmlJL0t0OFBpN2VlWDZVb2NvbUpTZEE9PQ==
  • Dexcom, Inc.
  • San Diego, TX

Job Description

This is a remote position.

JOB DESCRIPTION 

We at Dexcom, Inc. seek a dynamic and motivated Remote Chat Agent to join their team. As a Chat Agent, you will be responsible for engaging with customers through online chat platforms, providing product information, processing orders, and resolving any customer inquiries or issues promptly and professionally. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving. Previous experience in sales or customer service is preferred but not required. This is a fantastic opportunity for someone looking to start or further their career in the customer service industry. We want to hear from you if you are passionate about delivering exceptional customer service and thrive in a fast-paced, online environment! Apply now to join a dynamic team and grow with our clients.

JOB RESPONSIBILITIES 

  • Drive online sales through effective customer engagement and innovative digital strategies.
  • Manage customer inquiries, provide product information, and resolve any issues promptly.
  • Monitor sales performance, identifying trends and opportunities for growth.
  • Work closely with the marketing team to develop and execute online sales campaigns.
  • Ensure the online store is always up-to-date with accurate product information and pricing.


Requirements

  • Good typing skills to keep response times low.
  • Multitasking skills.
  • Language and communication skills.
  • Mastery of positive language.
  • Knowledge of the features offered by your live chat solution.
  • High school diploma or GED.
  • On-the-job training.
  • Knowledge of industry or software.
  • Vendor certification for the product.
  • Proficiency with live chat platforms.
  • Patience and strong customer service skills.


Benefits

  • Competitive Salary
  • 401k Savings plan with company matching
  • Pension plan
  • Paid vacation time
  • Paid Holiday time
  • Many more.


Job Tags

Holiday work, Full time,

Similar Jobs

Sisley Spa at The Ritz-Carlton, Marina Del Rey

Massage Therapist Job at Sisley Spa at The Ritz-Carlton, Marina Del Rey

 ...$40.00 , not including gratuity. This rate and pay structure is only applicable for jobs to be performed at Sisley Spa at The Ritz-Carlton, Marina Del Rey . This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this... 

Grease Monkey Cottonwood Shores

Service Advisor Writer five k to 14 k each month Job at Grease Monkey Cottonwood Shores

 ...no weekends - performance-based compensation - out of State travel for training - web based training tools - out of State training...  ...Hours: Full-Time Purpose & Objective: The Service Writer role is a very important to the success of our business. The primary... 

Prosum

Desktop Support Engineer Job at Prosum

 ...onsite IT role at our client's Century City office and directly supports the infrastructure that powers world-class legal operations....  ...Role:We are looking for a Technology Services Administrator (Desktop Support professional) who thrives in a fast-paced, professional... 

Red Robin Franchisees

Server Job at Red Robin Franchisees

 ...blown chandeliers, and curvy wrought-iron railings. The eclectic menu is inspired by a combination of American, French, Italian and Greek cuisines. Mediterranean Euro bites share the menu with oak-fired pizzas baked in our own brick oven, rich, creative pasta dishes and... 

ManTech

Senior Principal Cyber Security Engineer Job at ManTech

 ...motivated, career and customer-oriented Senior Principal Cyber Security Engineer to join our team in the Denver, CO....  ...administration, general operating system security practices, TCP/IP networking, and network security concepts ~ Knowledge of Certification...