Remote Live Agent Chat Job at Dexcom, Inc., San Diego, TX

VDhKTmlJL0t0OFBpN2VlWDZVb2NvbUpTZEE9PQ==
  • Dexcom, Inc.
  • San Diego, TX

Job Description

This is a remote position.

JOB DESCRIPTION 

We at Dexcom, Inc. seek a dynamic and motivated Remote Chat Agent to join their team. As a Chat Agent, you will be responsible for engaging with customers through online chat platforms, providing product information, processing orders, and resolving any customer inquiries or issues promptly and professionally. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving. Previous experience in sales or customer service is preferred but not required. This is a fantastic opportunity for someone looking to start or further their career in the customer service industry. We want to hear from you if you are passionate about delivering exceptional customer service and thrive in a fast-paced, online environment! Apply now to join a dynamic team and grow with our clients.

JOB RESPONSIBILITIES 

  • Drive online sales through effective customer engagement and innovative digital strategies.
  • Manage customer inquiries, provide product information, and resolve any issues promptly.
  • Monitor sales performance, identifying trends and opportunities for growth.
  • Work closely with the marketing team to develop and execute online sales campaigns.
  • Ensure the online store is always up-to-date with accurate product information and pricing.


Requirements

  • Good typing skills to keep response times low.
  • Multitasking skills.
  • Language and communication skills.
  • Mastery of positive language.
  • Knowledge of the features offered by your live chat solution.
  • High school diploma or GED.
  • On-the-job training.
  • Knowledge of industry or software.
  • Vendor certification for the product.
  • Proficiency with live chat platforms.
  • Patience and strong customer service skills.


Benefits

  • Competitive Salary
  • 401k Savings plan with company matching
  • Pension plan
  • Paid vacation time
  • Paid Holiday time
  • Many more.


Job Tags

Holiday work, Full time,

Similar Jobs

Life Care Center of Casper

RN Registered Nurse Job at Life Care Center of Casper

 ...\n\n\n \n \n \n \n \n All shifts are available for PRN, part time or full-time RNs. \n Come and grow with us! We are affiliated...  ...across the U.S. We are currently seeking a qualified Registered Nurse to add to our team of professionals. We believe that every job... 

IU Health Medical Group - Indiana University Health

Neurology - Physician Job at IU Health Medical Group - Indiana University Health

 ...for Neuromuscular Fellowship training Physician licensed in Indiana or eligible for medical licensure in Indiana Visa sponsorship available; H-1B or J-1 Compensation Highlights: Strong compensation model with production bonus Comprehensive... 

Clarity Partners

Clinical Informatics Strategist Job at Clarity Partners

 ...to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring! Clarity Partners is seeking a Clinical Informatics Strategist local to Chicago, IL. In this role, you will serve as a key liaison between clinical departments and Information... 

California Correctional Health Care Services

Correctional Supervising Cook, Correctional Facility - High Desert State Prison Job at California Correctional Health Care Services

 ...advised of the following additional pay benefits individuals may be eligible for: ~ Employees who are employed at HIGH DESERT STATE PRISON for 12 consecutive qualifying pay periods will receive an annual $2600 recruitment and retention bonus. Under the direction of... 

French's Meat Shop

Outside Sales Representative Job at French's Meat Shop

 ...mainly supplying restaurants and bars & grills throughout the valley. We are looking for motivated and reliable individuals to join our sales team and support our expanding business. This is an outside sales position responsible for promoting the company's products and...