Remote Live Agent Chat Job at Dexcom, Inc., San Diego, TX

VDhKTmlJL0t0OFBpN2VlWDZVb2NvbUpTZEE9PQ==
  • Dexcom, Inc.
  • San Diego, TX

Job Description

This is a remote position.

JOB DESCRIPTION 

We at Dexcom, Inc. seek a dynamic and motivated Remote Chat Agent to join their team. As a Chat Agent, you will be responsible for engaging with customers through online chat platforms, providing product information, processing orders, and resolving any customer inquiries or issues promptly and professionally. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving. Previous experience in sales or customer service is preferred but not required. This is a fantastic opportunity for someone looking to start or further their career in the customer service industry. We want to hear from you if you are passionate about delivering exceptional customer service and thrive in a fast-paced, online environment! Apply now to join a dynamic team and grow with our clients.

JOB RESPONSIBILITIES 

  • Drive online sales through effective customer engagement and innovative digital strategies.
  • Manage customer inquiries, provide product information, and resolve any issues promptly.
  • Monitor sales performance, identifying trends and opportunities for growth.
  • Work closely with the marketing team to develop and execute online sales campaigns.
  • Ensure the online store is always up-to-date with accurate product information and pricing.


Requirements

  • Good typing skills to keep response times low.
  • Multitasking skills.
  • Language and communication skills.
  • Mastery of positive language.
  • Knowledge of the features offered by your live chat solution.
  • High school diploma or GED.
  • On-the-job training.
  • Knowledge of industry or software.
  • Vendor certification for the product.
  • Proficiency with live chat platforms.
  • Patience and strong customer service skills.


Benefits

  • Competitive Salary
  • 401k Savings plan with company matching
  • Pension plan
  • Paid vacation time
  • Paid Holiday time
  • Many more.


Job Tags

Holiday work, Full time,

Similar Jobs

St. Louis Park Public Schools

Custodian 2 Delivery Person Job at St. Louis Park Public Schools

 ...involve occasional evening, early morning, or weekend work depending on delivery needs. EDUCATION and/or EXPERIENCE High school diploma or equivalent preferred. Previous experience in driving, delivery, or logistics preferred. Experience operating delivery... 

Nashville Public Radio

Chief Growth & Fundraising Officer Job at Nashville Public Radio

 ...fundraising, and providing direction to volunteers and staff. Candidates should have a Bachelor's degree and significant experience in non-profit management. Strong leadership, strategic thinking, and fundraising abilities are essential. The position offers an opportunity to... 

Express Employment

CNC Super Cell Machinist (A2104) Job at Express Employment

 ...Job Description Job Description Top Job Located in Mentor, OH Salary: $25.00 Job Title: CNC Super Cell Machinist#2931st Location: Mentor, OH Shift: 2nd & 3rd Shift 2p-10p 10p-6a Pay: $25.00/hr Job Summary: Our client is seeking a 3rd Shift... 

ICONIC TIRE AND SERVICE CENTER

Automotive Technician Job at ICONIC TIRE AND SERVICE CENTER

 ...Job Description Job Description Iconic Tire is now Hiring Automotive Technicians- All levels Based on experience and ability We are now seeking all levels of Automotive Technicians in the Mesa, Gilbert, and Phoenix areas. These positions provide upward mobility... 

Compass Group USA

WAITER/WAITRESS Job at Compass Group USA

 ...We are hiring immediately for full time and part time WAITER/WAITRESS positions. Location : ServiceNow - 2250 Lawson Drive, Santa Clara, CA 95054. Note: online applications accepted only. Schedule : Full time and part time schedules. Monday through Friday...