Remote Live Agent Chat Job at Dexcom, Inc., San Diego, TX

VDhKTmlJL0t0OFBpN2VlWDZVb2NvbUpTZEE9PQ==
  • Dexcom, Inc.
  • San Diego, TX

Job Description

This is a remote position.

JOB DESCRIPTION 

We at Dexcom, Inc. seek a dynamic and motivated Remote Chat Agent to join their team. As a Chat Agent, you will be responsible for engaging with customers through online chat platforms, providing product information, processing orders, and resolving any customer inquiries or issues promptly and professionally. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving. Previous experience in sales or customer service is preferred but not required. This is a fantastic opportunity for someone looking to start or further their career in the customer service industry. We want to hear from you if you are passionate about delivering exceptional customer service and thrive in a fast-paced, online environment! Apply now to join a dynamic team and grow with our clients.

JOB RESPONSIBILITIES 

  • Drive online sales through effective customer engagement and innovative digital strategies.
  • Manage customer inquiries, provide product information, and resolve any issues promptly.
  • Monitor sales performance, identifying trends and opportunities for growth.
  • Work closely with the marketing team to develop and execute online sales campaigns.
  • Ensure the online store is always up-to-date with accurate product information and pricing.


Requirements

  • Good typing skills to keep response times low.
  • Multitasking skills.
  • Language and communication skills.
  • Mastery of positive language.
  • Knowledge of the features offered by your live chat solution.
  • High school diploma or GED.
  • On-the-job training.
  • Knowledge of industry or software.
  • Vendor certification for the product.
  • Proficiency with live chat platforms.
  • Patience and strong customer service skills.


Benefits

  • Competitive Salary
  • 401k Savings plan with company matching
  • Pension plan
  • Paid vacation time
  • Paid Holiday time
  • Many more.


Job Tags

Holiday work, Full time,

Similar Jobs

Alameda County Health

Compliance and Privacy Officer Job at Alameda County Health

 ...for ALL County recruitments. Alameda County Health, Behavioral Health Department is recruiting for its next: Compliance and Privacy Officer $140,088.00-$170,289.60 Annually Placement within this range is dependent upon qualifications. Plus, an... 

NFI NFI Interactive Logistics LLC (ND)

Dedicated Regional Truck Driver CDL A Job at NFI NFI Interactive Logistics LLC (ND)

 ...shift Equipment Type(s): Dry Van Driver Activity: No Touch / Drop & Hook...  ...for full reimbursement) NFI Division: Dedicated Trucking Contact us @ (***) ***-**** NFI Basic...  ...Inspection Bonus In person on-boarding Local/On-Site Management & Dispatch... 

Marriott International

Loss Prevention Supervisor Job at Marriott International

POSITION SUMMARY Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm...

RehabVisions

Rehab Director Job at RehabVisions

 ...Position Overview: ~ Full-time (permanent) Rehab Directo r - PT in a hospital setting in Ellensburg, Washington. ~ Other...  ..., Integrity, and Excellence. Role Summary: The Rehab Director oversees daily operations, staffing, program development, and compliance... 

Delaware Park Casino & Racing

Table Games Dealer (PT/OC) Job at Delaware Park Casino & Racing

 ...the game to participants, according to established requirements. Ability to calculate odds quickly and accurately to pay winning bets and collect losing bets. Ability to determine the appropriate chip denominations for cash received. Must be cognizant of the security...