Remote Solutions Consultant Job at Medallia, Remote

VDhWRGhvbkh2c0RqN2VPVDQwVWJxV3BYZlE9PQ==
  • Medallia
  • Remote

Job Description

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

The Role

In this role you will partner with Sales and Account Executives to:

  • Understand potential business opportunities at customer prospects. This includes researching and understanding prospects’ go-to-market strategies and identifying potential solution hypotheses and value drivers of Customer Experience and Employee Experience programs.
  • Collaborate effectively with multiple internal organizations, including Sales, R&D, Marketing, Professional Services, and the partner support ecosystem, to achieve sales objectives
  • Immerse yourself in Medallia’s cutting-edge technology and tackle real business problems for our clients and prospects
  • Gain exposure to a wide range of industries, the opportunity to specialize in a specific business vertical, and work with great colleagues from diverse backgrounds
  • Build your knowledge and skill-set in value-based selling
  • Be a critical member of the sales team, a leader, coach, and a trusted advisor for our prospects
  • Have the chance to own your career path as we build and grow a new team

Responsibilities

  • Solution Consultants partner with the broader Sales to shape the Stakeholder Experience vision of prospect sand existing clients and present Medallia’s solutions to capture every signal, analyze and predict behavior, and generate the biggest impact for our clients.
  • Relationship Building – Build trusted solutions advisor relationships with key strategic partners and clients.
  • Proposals – Create compelling written proposals in collaboration with Medallia’s Shared Services Organization, leveraging a robust internal RFP repository system and templates that describe and explain Medallia’s capabilities
  • Customer Discovery – Leverage relationships with strategic partners and prospects to identify their current circumstances, their customer and employee experience needs, and the business value of fulfilling those needs
  • Product Demonstrations – Present product capabilities through in-person and remote demonstrations of the Medallia Experience Cloud that clearly articulate how prospective and current clients will achieve their goals and yield a return on their investment
  • Solution Design – Propose CEM solutions that transform the business and organizational culture of prospective companies using our Best Practice Platform solution framework

Qualifications

Required Qualifications

  • Fluency in Dutch and German required
  • Bachelor’s Degree or commensurate professional experience
  • 2+ years experience in a customer-facing role or sales organization
  • Experience selling selling SaaS platforms
  • Excellent business and technical presentation skills (remote and in-person), communication (oral & written), and relationship-building skills, across all levels of management
  • Demonstrated interest in technology, including comfort with technical concepts and ability to become a subject matter expert with new technology applications
  • Previous experience in software/technology required, ideally in pre or post-Sales support

Preferred Qualifications

  • Consulting skills (e.g. strategic, technological) and balance between a service-driven and sales mindset
  • Ability to apply strategic thinking and demonstrate understanding of requirements to execute
  • Ability to make decisions guided by policies, procedures, and business plans with limited guidance
  • RFP and/or proposal writing skills experience preferred
  • Results-oriented, prioritizes work activities, and plans, and stays organized in order to meet commitments
  • High capacity to learn new terminology, technology, and products
  • Prior experience/background in Customer and/or Employee Experience is a plus

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at [email protected]. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.

Jobicy job ID: 109968

Job Tags

Remote job, Full time, Local area,

Similar Jobs

Coggins and Sons, Inc

Class A Truck Driver Job Job at Coggins and Sons, Inc

 ...7:00 am - 4:00 pm. Oversize/overweight loads are subject to curfew restrictions, must have the ability to drive off normal hours, mornings, late evenings, and weekends will be required. Out-of-town travel with overnight stays is to be anticipated, per diem will be... 

Commonwealth Senior Living at Haddam

Concierge Job at Commonwealth Senior Living at Haddam

 ...When: Every Wednesday from 10am-12pm Location: 1556 Saybrook Rd. Haddam, CT. Pay Rate: $17/hour The Concierge is a critical person and serves as the front-of-house for all external stakeholders and guests. As first position of contact for guests,... 

Morgan Prestwich - Life Science & Healthcare Executive Searc...

Senior Director. Global Safety & Pharmacovigilance Job at Morgan Prestwich - Life Science & Healthcare Executive Searc...

 ...Senior Director. Global Medical Safety & Pharmacovigilance Office & Part Remote based 4 days office based weekly (Fixed) Ideal Localities: Boston, MA...  ...from Phase 1 or 2 onward ~ Solid understanding of drug pharmacology, clinical development and regulatory processes... 

BJC HealthCare

Nurse Practitioner - Family Practice - $96K-156K per year Job at BJC HealthCare

BJC HealthCare is seeking a Nurse Practitioner Family Practice for a job in Saint Louis, Missouri. Job Description & Requirements Specialty: Family Practice Discipline: Nurse Practitioner Duration: Ongoing Employment Type: Staff At Vivian Health, ...

Popeyes

Popeyes Restaurant General Manager Job at Popeyes

 ...We are seeking a Restaurant Manager to join our team! You will be responsible for providing customers with a memorable fast food dining experience. The Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing...