Remote Technical Support Specialist - Entry Level, No Degree Required Job at NoGigiddy, Houston, TX

UzhWRmpZaktzTUhtNSsyWDQwNGRwMnRmZFE9PQ==
  • NoGigiddy
  • Houston, TX

Job Description

Job Description: Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all. Responsibilities:

  • Respond to technical inquiries via chat, email, and phone in a timely and professional manner
  • Diagnose and troubleshoot software and hardware issues
  • Provide step-by-step guidance to users to resolve technical problems
  • Assist users with navigating our platform and utilizing its features effectively
  • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
  • Collaborate with team members to continuously improve support processes and user experience
  • Document and escalate complex technical issues to the appropriate departments when necessary
  • Participate in training sessions to stay updated on product knowledge and technical support best practices
Requirements:
  • No degree required
  • No prior experience needed; we will provide comprehensive training
  • Strong technical aptitude and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Reliable internet connection and a quiet workspace
  • Positive attitude and a willingness to learn
Benefits:
  • Competitive hourly pay ($15-$18/hr)
  • Flexible work-from-home schedule
  • Comprehensive training program
  • Opportunities for growth and advancement within the company
  • Supportive team environment
  • Access to exclusive gig opportunities
How to Apply: Ready to join the NoGigiddy team and start your career in technical support? Apply now by sending your resume and a brief cover letter explaining why you're the perfect fit for this role to [[email protected]]. Equal Opportunity Employer: NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join NoGigiddy today and take the first step towards a rewarding career in technical support! NoGigiddy

Job Tags

Hourly pay, Work from home, Flexible hours,

Similar Jobs

Vermonster

Full-stack Developer Job at Vermonster

 ...and an interest in the FHIR information model for healthcare. Having a background or experience in healthcare technology or health informatics is a bonus. Benefits We pair-program, internally and with our client partners. There is likely some amount of travel. We... 

Avera

Maintenance Technician II Job at Avera

**Location:**Avera St Luke's Hospital**Worker Type:**Regular**Work Shift:**Day/Evening/Weekend/Holiday Shift (United States of America...  ...matter.****A Brief Overview**Performs repairs, preventive maintenance, and major component overhaul on the facility structure,... 

CX Employees

FT Warehouse Lead / Freight Sorter / Package Handler Job at CX Employees

 ...customer satisfaction by making deliveries as needed. Ensures the warehouse is clean, organized, secure and safe at all times. Reviews...  .... Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards... 

UHS

Medical Records Specialist Job at UHS

 ...Responsibilities We are seeking a detail-oriented Medical Records Specialist to join our team! Rockford Center is a 138-bed mental health...  ...applicable. Communicates with ARC to gather pre-cert information for new admissions as needed. Enters authorizations... 

UPMC Central PA

Part-time Urology Physician Assistant Job at UPMC Central PA

 ...Exciting Opportunity for Urology PA at UPMC in Central Pa Urology. Join the vibrant healthcare team at UPMC in Central Pa...  ...where we're thrilled to offer a compelling opportunity for Physician Assistants (PA-Cs). Be a key player in expanding clinical services in central...