Remote Technical Support Specialist - Entry Level, No Degree Required Job at NoGigiddy, Houston, TX

UzhWRmpZaktzTUhtNSsyWDQwNGRwMnRmZFE9PQ==
  • NoGigiddy
  • Houston, TX

Job Description

Job Description: Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all. Responsibilities:

  • Respond to technical inquiries via chat, email, and phone in a timely and professional manner
  • Diagnose and troubleshoot software and hardware issues
  • Provide step-by-step guidance to users to resolve technical problems
  • Assist users with navigating our platform and utilizing its features effectively
  • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
  • Collaborate with team members to continuously improve support processes and user experience
  • Document and escalate complex technical issues to the appropriate departments when necessary
  • Participate in training sessions to stay updated on product knowledge and technical support best practices
Requirements:
  • No degree required
  • No prior experience needed; we will provide comprehensive training
  • Strong technical aptitude and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Reliable internet connection and a quiet workspace
  • Positive attitude and a willingness to learn
Benefits:
  • Competitive hourly pay ($15-$18/hr)
  • Flexible work-from-home schedule
  • Comprehensive training program
  • Opportunities for growth and advancement within the company
  • Supportive team environment
  • Access to exclusive gig opportunities
How to Apply: Ready to join the NoGigiddy team and start your career in technical support? Apply now by sending your resume and a brief cover letter explaining why you're the perfect fit for this role to [[email protected]]. Equal Opportunity Employer: NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join NoGigiddy today and take the first step towards a rewarding career in technical support! NoGigiddy

Job Tags

Hourly pay, Work from home, Flexible hours,

Similar Jobs

YouTube

Machine Learning Engineer (San Francisco) Job at YouTube

 ...poster from YouTube This is a full-time role for a Machine Learning Engineer in YouTube for Level L3/L4. You will get a chance to work on recommendation...  ...in a team-oriented environment Seniority level ~ Entry level Employment type ~ Full-time Job function... 

Nexus Family Healing

Human Resources Manager Job at Nexus Family Healing

 ...training opportunities ~ Advancement pathways and internal promotion ~ And much more! Position Summary The agency Human Resources (HR) Manager is responsible for overseeing all agency HR functions and operations in conjunction with Nexus home office policy,... 

Global Partners

Line Cook 2 - Alltown Fresh Job at Global Partners

 ...Job Summary: Alltown Fresh is looking to expand our family by adding a Line Cook 2 to our team! We are looking for a person who demonstrates their passion for the kitchen and being heartfelt when preparing dishes using locally sourced ingredients. At Global Partners... 

Dinamo Biotechnologies

Senior ML Scientist, Bioinformatics & Omics (OnSite) (San Francisco) Job at Dinamo Biotechnologies

 ...A biotechnology company in San Francisco is seeking a data scientist with expertise in machine learning and bioinformatics. The role involves developing AI methodologies in a hands-on, full-time capacity at the San Carlos lab. Candidates should have a Ph.D. or Masters... 

State of Alaska

Correctional Officer 1 Job at State of Alaska

 ...Assist with maintaining order and discipline, operate security control room, learn and apply techniques of handling unruly and violent prisoners, using the minimum force necessary, in resolving situations, and routine security checks and inspections; and Assist in...