Remote Technical Support Specialist - Entry Level, No Degree Required Job at NoGigiddy, Houston, TX

UzhWRmpZaktzTUhtNSsyWDQwNGRwMnRmZFE9PQ==
  • NoGigiddy
  • Houston, TX

Job Description

Job Description: Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all. Responsibilities:

  • Respond to technical inquiries via chat, email, and phone in a timely and professional manner
  • Diagnose and troubleshoot software and hardware issues
  • Provide step-by-step guidance to users to resolve technical problems
  • Assist users with navigating our platform and utilizing its features effectively
  • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
  • Collaborate with team members to continuously improve support processes and user experience
  • Document and escalate complex technical issues to the appropriate departments when necessary
  • Participate in training sessions to stay updated on product knowledge and technical support best practices
Requirements:
  • No degree required
  • No prior experience needed; we will provide comprehensive training
  • Strong technical aptitude and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Reliable internet connection and a quiet workspace
  • Positive attitude and a willingness to learn
Benefits:
  • Competitive hourly pay ($15-$18/hr)
  • Flexible work-from-home schedule
  • Comprehensive training program
  • Opportunities for growth and advancement within the company
  • Supportive team environment
  • Access to exclusive gig opportunities
How to Apply: Ready to join the NoGigiddy team and start your career in technical support? Apply now by sending your resume and a brief cover letter explaining why you're the perfect fit for this role to [[email protected]]. Equal Opportunity Employer: NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join NoGigiddy today and take the first step towards a rewarding career in technical support! NoGigiddy

Job Tags

Hourly pay, Work from home, Flexible hours,

Similar Jobs

The Sports Facilities Companies

Senior Staff Accountant - Sports Facilities Management Job at The Sports Facilities Companies

 ...SENIOR STAFF ACCOUNTANT Sports Facilities Management, LLC LOCATION: Clearwater, FL DEPARTMENT: ACCOUNTING & FINANCE REPORTS TO: ACCOUNTING...  ...managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and... 

UPS

Industrial MaintenanceMechanic Job at UPS

 ...Buildings And Systems Engineering (Base) Mechanic UPS is currently hiring a Buildings and Systems Engineering (BaSE) Mechanic. This...  ...employees. Ideal candidates must be available to work 1st, 2nd, or 3rd shift, in a 24 x 7 operation. The candidate is required to have a... 

Professional Pavement Services LLC

Concrete Finisher Job at Professional Pavement Services LLC

 ...Job Description Job Description About the Role: The Concrete Finisher plays a crucial role in the construction industry by ensuring that concrete surfaces are finished to the highest standards. This position involves working with various materials and tools to create... 

ArchWell Health

Advisor, Medical Economics Job at ArchWell Health

 ...and their communities. Job Summary: The Advisor, Medical Economics will play a key role in supporting analytical needs across...  ...senior stakeholders Education and Experience: ~ Bachelor's degree in Applied Math, Statistics, Actuarial Science, Economics, or a... 

NALS Apartment Homes

Maintenance Technician Job at NALS Apartment Homes

 ...systems ~ Knowledge and understanding of the unit turn process ~ Knowledge in plumbing and pool and spa ~ Familiar with appliance repair, electrical repairs, and basic roofing repairs ~ Valid driver's license and current auto insurance may be required ~40-hour...