Residential Services Coordinator Job at Synergy Global Housing, LLC, San Ramon, CA

UWNkRmpvek1zOExuNStPUjZFb2ZwbXhVZGc9PQ==
  • Synergy Global Housing, LLC
  • San Ramon, CA

Job Description

Job Description

Job Description

SUMMARY:

Will assist Residential Services personnel and Internal Operations team with internal task inquires, processing of unit inspections and assisting in specialty requests.

REPRESENTATIVE DUTIES:
(Employee may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge or abilities associated with this classification, but is intended to accurately reflect the principal job elements.)

  • Provides overall day-to-day customer service and coordinates with other departments to efficiently accommodate guests’ requests
  • Completes high-quality work according to job specifications while simultaneously producing the required amount of work within established timetables while working on multiple assignments at any one given time
  • Establishes and maintains effective relationships with vendors, managers and internal staff and serves as a liaison between Residential Services and company operations team
  • Prepares and leads daily Morning Operations meetings
  • Receives and processes service requests from field inspectors ensuring deficiencies are handled to company service standards
  • Schedules vendor and property services (furniture, housewares, carpet care) and communicates with properties ensuring authorization is granted for all vendors and employees to access apartments when needed. Follows-up with appropriate vendors to ensure services are complete.
  • Other administrative duties as assigned
  • May assist in the training of new hires
  • Works on multiple assignments at any one given time

JOB REQUIREMENTS:

  • Proficient in usage Microsoft Suite
  • Knowledge in Oscar preferred but not required
  • Excellent communication skills while able to build rapport and maintain working relationships while delivering a high standard for service.
  • Solves a variety of problems involving several concrete variables in standardized situations
  • Bilingual-Spanish
  • Creative problem solver with “do whatever it takes to get the job done” approach, customer service/positive attitude/approachable, organized, detail-oriented and effective time management skills/ability to multitask
  • Critical and analytical thinking with attention to detail and high accuracy
  • Is comfortable working on several projects simultaneously and yet is well
    organized at all times.
  • Negotiates and resolves issues and problems related to guest issues while aware and sensitive to errors and mistakes that can occur and minimizes them.
  • Maintains a high level of professionalism either working independently and/or within group setting.
  • Capable of concentrating on details for extended periods of time.

Synergy Global Housing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Local area,

Similar Jobs

StateJobsNY

Custodial & Maintenance Summer Positions Job at StateJobsNY

 ...possess a valid New York State driver's license appropriate for the type of vehicle being operated. Applicants must be at least 17 years old. If under 18, must have appropriate working papers. Some positions may require additional credentials or a background check... 

Razor One LLC

Chat Support Agent (Remote) - Entry Level Job at Razor One LLC

 ...experience? Look no further! We are seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for... 

CHRISTUS Health

Physical Therapist Assistant Sport Med/ Full-Time Job at CHRISTUS Health

 ...neuromusculoskeletal & cardiorespiratory systems by physical or mechanical means to maintain or...  .... Performs and administers physical therapy modalities as deemed necessary by the...  ...Associate's Degree from Physical Therapist Assistant Program CERTIFICATION/LICENSES:... 

Hamilton Health Box

Physician Assistant - Part Time Job at Hamilton Health Box

 ...growing private equity-backed healthcare startup operating hybrid telemedicine-enabled primary care clinics for small and medium businesses...  ...Practice Provider (APP) will work closely with supervising Physicians. The key objective is to create value through health coaching... 

Gillman Automotive Group

Parts Counter Job at Gillman Automotive Group

 ...Parts Counterperson Automotive All you need is one year of experience in a dealership warehouse to change your career path for the better. We need a reliable, professional parts counterperson to purchase, sell, store and issue parts within our busy dealership. Sure...