Salesforce Administrator Job at Vertisystem, Fremont, CA

U01GRGpJN050OG5nN2VTVjZFb2ZvR3RTZEE9PQ==
  • Vertisystem
  • Fremont, CA

Job Description

Job Summary:

We are seeking a skilled Salesforce Administrator with hands-on experience in Apex, Visualforce, Lightning Record Pages, and Omni-Channel (Skill-Based Routing). The ideal candidate will also have exposure to Salesforce Knowledge Management and possess relevant Salesforce certifications. You will work collaboratively with cross-functional teams to manage, configure, and enhance our Salesforce platform to support business needs, primarily focused on Service Cloud capabilities.

Key Responsibilities:

  • Manage and configure Salesforce Lightning Experience, including creating and customizing Lightning Record Pages.
  • Work with developers to implement customizations using Apex and Visualforce.
  • Set up and maintain Omni-Channel routing rules, including Skill-Based Routing for service agents.
  • Support and manage Salesforce Knowledge articles, data categories, and user access to ensure accurate information delivery.
  • Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
  • Perform system testing and troubleshooting; identify and resolve errors proactively.
  • Maintain system documentation and support user training efforts.
  • Monitor system performance and recommend improvements to optimize efficiency.
  • Coordinate with developers and analysts on system modifications or enhancements.
  • Support ongoing Salesforce platform maintenance and upgrades.

Job responsibilities:

  • Set up and manage Salesforce features like Lightning Pages, Omni-Channel, and Knowledge Base tools.
  • Help customize Salesforce using Apex code and Visualforce pages.
  • Test changes or new features to make sure everything works properly.
  • Work with the team to understand business needs and offer Salesforce solutions that match.
  • Keep records updated and help train users on how to use Salesforce tools effectively.
  • Fix system issues and make improvements to help users work more efficiently.
  • Help estimate the time and effort needed for Salesforce projects.
  • Review feedback from users and make necessary changes to improve their experience.

Salesforce Certified Advanced Administrator

Note: If you're interested in the role, please apply directly through the job posting with your most updated resume .

Kindly do not send resumes via email — we will only review applications submitted through the official job link.

We appreciate your understanding and look forward to reviewing your application!

Job Tags

Similar Jobs

Citi Trends

Assistant Manager Job at Citi Trends

 ...Store Manager The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human...  ...for customers. Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures. Performs other duties as... 

Optomi Professional Services

Senior Project Manager Job at Optomi Professional Services

 ...with a leading healthcare organization is looking for a Senior Project Manager to support complex, clinically focused healthcare IT...  ...ladder and plays a critical role in delivering high-visibility Epic and non-Epic projects across hospitals, clinics, and inpatient... 

ActionLink

Retail Coverage Merchandiser - Walmart Job at ActionLink

 ...one of the worlds largest CPG companies stand out in assigned Walmart stores. By ensuring product availability, building displays, and...  ...Visit assigned Walmart stores to ensure client products are stocked, properly displayed, and positioned to drive incremental sales... 

myDermRecruiter

Data Entry Specialist Job at myDermRecruiter

 ...Data Entry Specialist Job Location: Bethesda-Derm Lab - Silver Spring, MD 20903 Position Type: Full Time Salary Range: $22.00...  ...0+ WPM preferred) or demonstrated ability to learn quickly Excellent time management and organizational skills Ability to work independently...