One of Insight Global's clients is seeking a Salesforce Business Analyst, where you will collaborate directly with business stakeholders to gather, analyze, and document Salesforce-related requirements, translating them into clear technical specifications and user stories. You'll work closely with development teams to ensure accurate implementation, supporting Agile practices such as sprint planning, backlog grooming, and daily stand-ups. Your role will also involve assisting with User Acceptance Testing (UAT) and pre-UAT preparation, creating mockups and wireframes to visualize UI/UX functionality, and using tools like Azure DevOps, Jira, or similar platforms to manage work items and track progress. You'll facilitate cross-functional collaboration across diverse business units, evaluate the feasibility of requested functionalities, and ensure alignment with Salesforce platform capabilities. Additionally, you will document workflows and processes using Visio or similar tools, while providing basic support and insights into Salesforce functionality and configuration.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience- Proven experience as a Business Analyst with a focus on Salesforce- Strong understanding of Salesforce capabilities and limitations- Excellent communication and stakeholder management skills- High attention to detail and ability to manage multiple priorities- Familiarity with tools like Azure DevOps, Jira, and Microsoft Office Suite Nice to Have Skills & Experience- Experience in Group Benefits or related insurance/financial services domains- Hands-on involvement in UAT testing and quality assurance processes- Proficiency in Visio for process mapping and workflow visualization- Understanding of Salesforce UI/UX best practices Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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