Salesforce System Administrator Job at Nuvem, Inc, Melville, NY

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  • Nuvem, Inc
  • Melville, NY

Job Description

Job Type


Full-time

Description

Manage and maintain Salesforce instance which includes upgrades, system configuration and integrations. In office 4 days and WFH on Fridays.

Responsibilities:

  • Manage/Maintain Salesforce systems and products.
  • Upgrading and configuring Salesforce systems, including integration.
  • Administering Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Granting or revoking user access to specific data, reports, and dashboards.
  • Responsible for data hygiene, maintaining data quality and accuracy.
  • Customizing Salesforce applications and features using tools such as the Object Manager, Lightning App Builder, and Process Builder.
  • Creating and maintaining automated workflows, approval processes, and process builder flows.
  • Building reports and dashboards to provide insights into sales and marketing performance.
  • Setting up and managing communication channels - Chatter and email templates.
  • User Support - Provide training, triage end user issues to determine root cause, solution and enhancement requests.
  • Create and maintain comprehensive technical and end-user documentation; document training materials where needed.
  • Evaluating and installing third-party applications from the Salesforce AppExchange to enhance system functionality.
  • Developing and enforcing data governance policies to maintain data quality and consistency across the organization.
  • Work with stakeholders to define business and system requirements and execute based upon the needs: standard or customize.
  • Performs and participates in the analysis, design and implementation of business and systems processes and procedures following appropriate standards.
  • Work with 3rd party vendor to manage development needs and change management.
  • Performs and manages QA/UAT based upon needed changes.
  • Vendor management and maintenance of technical documentation for customizations.
  • Work closely and in collaboration with teams in remote locations to support clients needs.
  • Attend conferences and training as required to maintain proficiency.
  • Perform other related duties as assigned.
EEO

Requirements
  • Minimum of 3+ years of Salesforce experience required.
  • Salesforce certified administrator or Salesforce advanced administrator certification.
Preferred:
  • Extensive experience in the administration and maintenance of Salesforce systems.
  • In-depth knowledge of Salesforce products and their functionalities.
  • Knowledge of CLM (Conga) / Quote tools / OwnBackup a plus.
  • Knowledge of JIRA and MS SharePoint a plus.
  • Strong interpersonal and communication skills both oral and written.


Salary Description


$100,000.00 - $120,000.00 Nuvem, Inc

Job Tags

Full time, Remote job,

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