Senior Business Analyst Job at GovServicesHub, Brooklyn, NY

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  • GovServicesHub
  • Brooklyn, NY

Job Description

Job Location : Brooklyn, NY (Hybrid – Onsite & Remote)

Work Hours : 35 hours per week (Monday – Friday)

Note : If the consultant works more than 35 hours per week, overtime must be requested and approved in the Agency's timekeeping system.

Job Description

The State of New York is seeking an NG911 Senior Business Analyst with public safety experience and/or prior experience working with NYC government agencies . The ideal candidate will have at least 12 years of experience as a Business Analyst , with expertise in requirements management, validation, and testing for complex projects.

This role requires close coordination with agencies to develop User Acceptance Testing (UAT) scripts , manage requirements verification and traceability , and ensure test procedures comprehensively cover requirements for the NG9-1-1 program . The analyst must effectively communicate project details to stakeholders, including executive leadership, project teams, and agency representatives .

Key Responsibilities

  • Manage the implementation and execution of the requirements management process , including elicitation, analysis, and verification.
  • Validate test cases to ensure they align with the Requirements Verification and Traceability Matrix .
  • Ensure testable and verifiable requirements are met across all test phases of the NG9-1-1 program .
  • Validate that test procedures correctly execute their corresponding test cases .
  • Provide real-time feedback on test procedures during vendor dry-runs and test execution .
  • Effectively communicate project details to clients, project teams, and executive leadership .
  • Partner with agencies to develop User Acceptance Testing (UAT) scripts .

Skill Matrix

Specialty
Skill
Experience Required
Business Analysis
12+ years of experience as a Business Analyst
Required
Requirements Elicitation
Conducting interviews, workshops, and surveys to gather business requirements
Required
Testing & Validation
Validating and testing solutions against requirements
Required
Documentation
Writing clear, detailed requirement documents (use cases, user stories, process flows)
Required
Data Analysis
Analyzing data to support requirements and decision-making (Excel, data analysis tools)
Required
Tools & Techniques
Experience with Jira, Confluence for requirements management
Required
Modeling Tools
Creating diagrams using tools like Visio
Required
Stakeholder Management
Defining requirements for multi-stakeholder solutions
Required
Public Safety Knowledge
Experience working in police, fire, EMS, or health & human services organizations
Preferred
NYC Government Experience
Knowledge of NYC government operations and public safety agencies
Preferred

Minimum Experience & Education

  • 12+ years of experience as a Business Analyst .
  • Experience working with multiple stakeholders to define requirements.
  • Strong proficiency in requirements gathering, validation, testing, and documentation .
  • Experience with Jira, Confluence, Excel, Visio, and other business analysis tools .

Work Hours & Location

  • Work Hours : 35 hours per week, Monday–Friday.
    • Mandatory unpaid meal break after 6 hours of work .
    • Overtime requires approval from the project manager .
  • Work Location : Hybrid – Onsite at 2 MetroTech, Brooklyn, NY & Remote .

Job Tags

Contract work, Monday to Friday,

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