Job Description
Join to apply for the Senior Product Manager - Checkout role at PayPal
1 day ago Be among the first 25 applicants
Join to apply for the Senior Product Manager - Checkout role at PayPal
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
As a leader of the Growth function for Large Enterprise (LE), you will play a crucial role in ensuring the adoption of exceptional proprietary checkout solutions for our merchants through strategic 1:1 engagement. Our Checkout Product Suite include PayPal Checkout, Pay with Venmo, Fastlane and all associated features. Join our team and make a significant impact by driving product adoption and delivering outstanding value to our merchants through strategic partnerships!
Job Description:
Key aspects of this role include:
- Client Aptitude: You will have the opportunity to directly engage with large enterprise clients on an ongoing basis. Your expertise will support the sales teams and provide valuable advice to successfully close deals.
- Connector: Collaborating closely with cross-functional teams such as Product and Engineering, Finance, Support, Global Sales, Professional Services, Marketing, Go-to-Market and Account Management, you will leverage internal resources and external partnerships to drive business outcomes.
- Reach: This is a wide-ranging role that involves interacting with various teams across the globe within PayPal, as well as engaging with our clients and partners on complex needs. You will have the opportunity to foster strong relationships and contribute to the success of our organization on a large scale.
- DistillingComplexity: As a key contributor, you will play a pivotal role in training and educating the organization on areas such as branded checkout and the broader commerce ecosystem. Your ability to distill complex concepts into clear and actionable insights will be instrumental in empowering teams across the organization.
- Evangelizing: In this role, you will serve as a thought leader for enterprise merchants. This includes engaging in merchant communication, participating in conferences, collaborating with partners, and hosting webinars. Your expertise and insights will contribute to industry-wide knowledge and best practices.
Key Responsibilities & Accountability: As part of this role, you will be entrusted with the following responsibilities and accountabilities:
- Deep Client Focus:Define playbook and advocate for demand with product on clientneeds.Align on key deals that are priorities for critical verticals.Bringstrategic initiatives that are relevant to the SalesTeam.Executeon support related to client engagement/outreach for the key client cohorts.
- Drive Deals that Accelerate Branded Checkout Volume: Take ownership of ensuring successful sales and account expansion for branded checkout deals on a large scale. Your expertise and strategic approach will contribute to the growth and success of our organization.
- Relevant Expertise for Strategic Initiatives: Serve as a branded payments expert for new strategic initiatives, including areas such as UX optimization, presentment, conversion rate, and innovative ecommerce solutions. Your insights and guidance will shape the direction and success of these initiatives.
- Influence Product Roadmap: Collaborate with cross-functional teams to influence the product roadmap of our broader Checkout team. Your expertise will be vital in aligning the domain teams with the evolving needs of merchants, encompassing consumer experience and product performance.
- Consult and Articulate Value: Work closely with commercialization teams to consult on and influence the sales positioning of products. Your ability to articulate clear value propositions for merchants will be instrumental in driving adoption and success.
- Partnership Development: Take an active role in developing partnerships to address the needs of in the market. By forging strategic alliances, you will contribute to fulfilling the requirements of our business.
- Navigate Complexity: Navigate complex large enterprise client requirements, experiences and nuances related to checkout. By ensuring our solutions meet tailored requirements, you will help PayPal maintain robust adoption and performance.
- Establish Thought Leadership: Position PayPal as a thought leader in enabling global innovation for large enterprises and marketplaces. Through active engagement, industry insights, and thought leadership initiatives, you will strengthen our reputation in the market.
- Strengthen Organizational Systems: Contribute to the improvement and hardening of systems employed by the broader organization. This involves areas such as branded payment processing and performance, sales motions, and upselling. Your expertise will help optimize these systems and ensure their effectiveness.
Skills, Experience and Education: To excel in this role, the following skills, experience, and education are required:
- Payments Industry Expertise: A minimum of 8+ years of experience in the payments industry, particularly in branded checkout experiences. Your deep understanding of the industry landscape and trends will contribute to your success in this role.
- Business-to-Business Sales and Relationship Building: Demonstrated experience of 5+ years in business-to-business sales, relationship building, and business development. Your ability to build strong partnerships and drive successful sales outcomes will be essential.
- Partner Relationship Development:Proven track record in identifying, developing, and contracting partner relationships within an enterprise context. Your experience in forging strategic partnerships will be instrumental in meeting business objectives.
- Enterprise Merchant and Marketplace Expertise: Hands-on experience working with the processing and payout needs of enterprise merchants and marketplaces. Your understanding of their unique requirements and challenges will enable you to provide effective solutions.
- Leadership skills: Demonstrated success building teams and effectively leading cross-functional organizations.
- Effective Communication Skills: Adaptable and eloquent communicator with the ability to effectively engage with stakeholders at various levels, including product teams, engineering teams, and clients. Your communication skills will be essential in driving collaboration and aligning objectives.
- B2B and Product Software Proficiency: Experience with B2B and product software tools, including but not limited to Powerpoint, Salesforce, Jira, and Sharepoint. Your proficiency in utilizing these tools will enhance your productivity and effectiveness in the role.
- Preferred Buyer Experience: Previous experience as a buyer of payment services is preferred. Your firsthand understanding of the buyer's perspective will enable you to empathize with merchants and provide valuable insights.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits: At PayPal, were committed to building an equitable and inclusive global economy. And we cant do this without our most important assetyou. Tha
Job Tags
Full time, Work at office,