It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
We are the PAXE team at ServiceNow. In this role you will get to work on Conversational AI Experiences that make it easy for employees and customers to resolve issues fast and get what they need when they need it. We make it easy for customers to resolve issues with an enterprise conversational experience. Virtual Agent uses full context to deliver intelligent & meaningful conversations. Areas of focus in interview: Automation Testing Java and Java Script Selenium
What you get to do in this role:
Maintain and enhance existing automation test frameworks to ensure ongoing reliability and efficiency
Collect, analyze, and report on quality metrics from test execution to drive continuous improvement
Collaborate closely with developers to design targeted testing strategies for new features and automate them effectively
Develop comprehensive test plans and execute them with a focus on robust automation
Partner with engineering teams to troubleshoot and resolve issues across applications and development/test environments
To be successful in this role you have:
For positions in this location, we offer a base pay of $106,600 - $165,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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