We are seeking an experienced Solution Architect to lead our migration and implementation of Genesys Cloud CX. The ideal candidate will have deep experience with contact center platforms, particularly Genesys Cloud CX, and strong technical skills to support complex migration activities. This role requires someone who can bridge the gap between business requirements and technical implementation, with a focus on modernizing our contact center operations through cloud capabilities.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Technical Skills
Soft Skills
Additional Information
This position offers the opportunity to play a key role in transforming contact center operations through cutting-edge cloud technology. The ideal candidate will combine technical expertise with business acumen to ensure a successful implementation that delivers enhanced customer and agent experiences.
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