Company Overview:
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.
We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.
Team:
Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
Position Overview:
We are seeking an experienced HubSpot System Administrator with 7-10 years of expertise in managing and optimizing HubSpot and the broader Revenue Operations (RevOps) tech stack. This role is ideal for someone who thinks of the RevOps tech stack as a product—owning, building, and managing it against a strategic roadmap.
As the primary HubSpot owner, you will focus on Service Hub adoption, complex workflow automation, integrating billing and CS platforms, and advanced reporting to drive efficiency across Sales, Marketing, Customer Success, and Finance. Your work will ensure that our systems scale with business needs, enhance automation, and provide reliable data for decision-making.
What You’ll Do:
HubSpot System Administration & Optimization
RevOps Tech Stack Integration & Management
Advanced Reporting & Analytics
Process Automation & Scalability
Strategic Planning & Cross-Functional Collaboration
Own and execute the HubSpot strategy and roadmap, ensuring alignment with business goals.
Partner with Sales, Marketing, CS, Finance, and IT teams to optimize HubSpot’s impact. Engage and partner with ICs across Sales, Marketing, CS s to optimize HubSpot’s impact.
Act as an internal consultant, providing recommendations to improve processes and system efficiency.
Stay current on HubSpot’s latest features and best practices, advocating for strategic upgrades.
Who You Are:
Experience & Technical Expertise
Strategic & Cross-Functional Leadership
Bonus Skills
Familiarity with RevOps methodologies and best practices.
Experience with APIs, custom integrations, and SQL/Python is a plus.
Knowledge of various Revops/GTM applications and other revenue systems.
What We Offer:
What unites us is our Values and the passion we share to live by them:
MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
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