Job Description
SUMMARY:
The Technical Sales Representative will be responsible for identifying and closing new business opportunities in academic, clinical research, and bio-pharma labs, with a focus on technical expertise in flow cytometry. Achieve the financial objectives of the assigned territory by effectively identifying and supporting scientists in making beneficial/optimal decisions when purchasing flow cytometry equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for technical sales, pre & post-sales support, marketing and technical feedback, and customer satisfaction relative to sales activities.
Understand and address the technical and application needs of customers and match those needs with the sales of appropriate equipment.
Coordinate and conduct in-lab demonstrations, perform post-sale follow-up visits to ensure customer satisfaction, and work as a liaison between Field Service and R&D to address customer equipment performance needs.
Manage administrative duties as assigned: monitoring expenses to budget, timely administrative activity reporting, provide internal feedback regarding competitive products, adhering to OHSA and Universal Lab precautions.
Generate and follow-up on leads by participating in state, regional, and national meetings as directed by Sales Management. Activities include pre-meeting display setup if necessary; meeting support, post-meeting display disassembly as needed.
REQUIREMENTS & QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
BA/BS in Life Sciences, Biological areas, Engineering, Business, or closely related discipline.
At least 3 years flow cytometry experience. Previous Capital Equipment Sales Experience preferred.
Must be self-motivated to succeed and have a mastery of the complex sales process. Computer proficiency is required, including skills with the use of Microsoft Word, Excel, and PowerPoint. Ability to travel 50-75% travel.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individual will be able to travel on commercial airlines, train, rental car to call upon potential and existing customers.
Individual will be required to lift 25lbs without harm, be able to work in a standing position for an hour at a time.
Cytek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
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