Job Description

Job Description

Job Description

Coffee Cup Travel Plaza TA Express Truck Service is seeking a Truck Service Associate (TSA) to join our team! You will be responsible for assisting drivers by providing product and service information and resolving small technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

• Compensation

  $18 to $20 an hour

  Truck Service Advisor

  As a Truck Service Advisor, you will assist customers throughout the buying process, coordinating and providing information to complete a satisfactory repair transaction. TSA personnel are required to have extensive knowledge of the products we sell and the services we provide.

  Qualified candidates must have a neat clean appearance, a great attitude and willingness to work flexible schedules.

  Prior related experience is helpful but is not required to be hired. TSA's will learn a working knowledge of shop repair policy and procedures and be willing to assist when needed.

  A qualified candidate will spend a significant amount of time at the sales counter and is expected to be a sales leader. A Truck Service Advisor learns the necessary policies and procedures, paperwork and people-work required to operate the shop. TSA's must be an expert in the art of customer service and be willing to do whatever it takes to satisfy the customer

Company Description

JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS!
This isn’t just a job—it’s an opportunity to grow, have fun, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We create a positive, focused workplace where both our team and guests thrive!

Why Join Us?

We offer a variety of benefits designed to support you, whether you're just starting out or building a long-term career.

All team members enjoy:

Weekly pay
401(k) with company match
Paid Time Off
Opportunities for wage increases (after certifications & annual merit review)
Scholarship opportunities for recent grads and children of team members (select locations)
Employee Assistance Program (EAP)
Coffee Cup Wellness Program
Team recognition rewards
Free birthday meal
50% shift meal discount
Referral bonuses
Years of Service gifts & bonuses
Free coffee & fountain drinks while on shift
Corporate Coaching for personal & professional growth
Extra Perks for Full-Time Team Members:

Company-sponsored health plan
Health Savings Account (HSA)
Vision, Dental, & Life Insurance
Flexible Spending Accounts (medical & childcare)
Short-Term Disability coverage
Be part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express!

Company Description

JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS!\r\nThis isn’t just a job—it’s an opportunity to grow, have fun, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We create a positive, focused workplace where both our team and guests thrive!\r\n\r\nWhy Join Us?\r\n\r\nWe offer a variety of benefits designed to support you, whether you're just starting out or building a long-term career.\r\n\r\nAll team members enjoy:\r\n\r\nWeekly pay\r\n401(k) with company match\r\nPaid Time Off\r\nOpportunities for wage increases (after certifications & annual merit review)\r\nScholarship opportunities for recent grads and children of team members (select locations)\r\nEmployee Assistance Program (EAP)\r\nCoffee Cup Wellness Program\r\nTeam recognition rewards\r\nFree birthday meal \r\n50% shift meal discount\r\nReferral bonuses\r\nYears of Service gifts & bonuses\r\nFree coffee & fountain drinks while on shift \r\nCorporate Coaching for personal & professional growth\r\nExtra Perks for Full-Time Team Members:\r\n\r\nCompany-sponsored health plan\r\nHealth Savings Account (HSA)\r\nVision, Dental, & Life Insurance\r\nFlexible Spending Accounts (medical & childcare)\r\nShort-Term Disability coverage\r\nBe part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express!

Job Tags

Weekly pay, Full time, Temporary work, Immediate start, Flexible hours, Shift work,

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