Tyler Union - Inside Sales Representative Job at Tyler Union, Riverside, CA

U01GRmhvak90TWJqNGV5UTdVUWVvVzVlZlE9PQ==
  • Tyler Union
  • Riverside, CA

Job Description

Job Description

Job Description

Company Description

Tyler Union, a division of McWane, Inc., is the nation’s leading manufacturer of Ductile Iron Waterworks Fittings and Appurtenances has an immediate opening for an Inside Sales Representative.  Tyler Union's main manufacturing facility is located in West Anniston, AL. This position will be based at Riverside, California.

The primary focus of this position is to manage client relationships and provide service to existing customers by entering orders and ensuring accurate and timely shipment. Customer service both before and after the sale will be required. The Inside Sales Representative (ISR) acts as a customer advocate while supporting the Outside Sales team in their sales and relationship efforts. ISRs are required to use product knowledge to generate solutions that meet customer needs and company objectives

This is a salaried position, with an excellent benefits package with health, life, dental, and vision insurance, short-term and long-term disability, vacation, holiday pay and 401(k). Salary ranges between $45,000 to $60,000 annually. 

Take a tour of Tyler Union here.

All candidates offered employment must submit to a drug screen, physical, and background check.

Job Description

Responsibilities and Job Duties:

  • Handle inbound calls from established customers regarding pricing and estimated delivery timeframe based upon knowledge of firms’ production and delivery schedules.
  • Order entry: including new orders, changes to previous orders, return authorizations and credits.
  • Serve as internal support for Outside Sales team, including quotations.
  • Work closely with internal team members to ensure high customer satisfaction, including the Production and Shipping Departments to coordinate the manufacture and delivery of product.
  • Investigate and resolve customer problems with deliveries.
  • Partner effectively with the Outside Sales team to drive territory coverage and maintain positive distributor relationships.
  • Post-sale follow-through including communication with distributors to confirm expected delivery dates and back-ordered items.
  • Accomplish department and organization goals by exploring new opportunities to add value to the ISR position.
  • Work with Outside Sales to identify and develop strategies which support new and/or existing sales opportunities.
  • Performs various other miscellaneous sales and service-related duties as directed by management.

Job Specifications:

  • Strong communication, organization, and people skills.
  • Self-motivated, assertive individual who can thrive in a fast-paced environment.
  • Ability to effectively prioritize and handle multiple projects with attention to detail.
  • Ability to work within a team atmosphere.
  • Excellent time management skills required.
  • Familiarity with CRM a plus.
Qualifications

Requirements and Qualifications:

  • Previous Customer Service or Inside Sales experience preferred.
  • Ability to work with minimal supervision.
  • Knowledge of the manufacturer/distributor supply chain process desirable.
  • Strong computer skills necessary, particularly Microsoft Word and Excel.
  • Bachelor or Associate degree preferred but not required.

Additional Information

Working Conditions:

  • This is an office position. Suitable candidate will maintain a positive attitude and work well in a team environment.
  • Work activities associated with this job include, interacting with computers; analyzing data and information; processing information; getting information; documenting and recording information; making decisions and solving problems; organizing, planning, and prioritizing work; communicating with supervisors; updating and using relevant knowledge; and evaluating information to determine compliance with standards.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The work environment is a typical office setting within a heavy manufacturing environment. As necessary, must wear common protective or safety equipment, such as safety shoes, glasses, gloves, hearing protection, and hard hats. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Job Tags

Holiday work, Temporary work, For contractors, Local area, Immediate start,

Similar Jobs

Panorama Global

Project Manager, Fiscal Sponsorship Job at Panorama Global

 ...skills to support diverse approaches to social change. This full-time, exempt position reports to the Program Officer, Fiscal Sponsorship . This position is fully remote within the United States, with a preference for candidates in Eastern Standard Time to accommodate... 

hims & hers

Staff Engineer, Backend (Store) (Hiring Immediately) Job at hims & hers

 ...Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel...  ...solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more. Hims & Hers... 

Wegmans Food Markets

Food Service Worker - Hiring Immediately Job at Wegmans Food Markets

 ...Job Posting: 12/11/2024 Job Posting End: 01/10/2025 Job ID: R0232038 EARN A BONUS UP TO $500! Hiring immediately! we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through exceptional... 

HonorVet Technologies

Travel Nurse RN - First Assist - $4,370 per week Job at HonorVet Technologies

 ...HonorVet Technologies is seeking a travel nurse RN First Assist for a travel nursing job in Pittsfield, Massachusetts. Job Description & Requirements ~ Specialty: First Assist ~ Discipline: RN ~ Start Date: 04/30/2025~ Duration: 13 weeks ~40 hours per week... 

Costello Medical

Graphic Design Intern Job at Costello Medical

 ...Boston office About the Role This position is ideal for graphic design students or recent graduates who are looking to gain an...  ...internship will provide a valuable opportunity to get hands-on design experience in the pharmaceutical industry. As a Graphic Design Intern...