Job Description

PROGRAM ASSOCIATE AND UNDERWRITER

To apply please send a resume and cover letter to [email protected].

Company Description:
Pennsylvania Assistive Technology Foundation (PATF)’s mission is to provide education, advocacy, and financing opportunities for people with disabilities and older Pennsylvanians, helping them acquire assistive technology devices and services to improve their quality of life. PATF is Pennsylvania’s Alternative Financing Program (AFP) as designated by the Federal Assistive Technology Act, and a state-accredited and federally certified Community Development Financial Institution (CDFI). PATF serves Pennsylvanians of all ages, incomes, and disability diagnoses. Since 1998, PATF has helped over 5,400 individuals finance assistive technology by extending more than $52 million in low-interest or no-interest loans. PATF’s office is in King of Prussia, Pennsylvania.

Job Description:

The Senior Finance Manager performs the underwriting and servicing functions for borrowers who obtain loans from and through PATF.

This full-time position offers compensation between $60,000 and $65,000 depending on skills and experience, and it offers a comprehensive benefits package, including health insurance, a 403(b)-retirement plan, paid time off, and additional benefits. PATF has adopted a hybrid work policy. It is important that in-office needs are being met, but employees are able to work from home in a coordinated way that ensures there is coverage for in-office duties. Given the training needs of the Program Associate and Underwriter, it is required that they will be available in-office at least three days each week during their initial training (estimated to be 90 days depending on successful progress), with additional hybrid flexibility available thereafter.

Duties and Responsibilities (include but are not limited to):

Job Requirements

· Answer phone and e-mail requests for information.

· Process loan applications, verifying the accuracy and completeness of each file.

· Collect required documentation from applicants and follow-up on missing items.

· Collect and input data into loan servicing software and PATF’s data system.

· Summarize applicant’s financial information to lender or board for final loan funding decision.

· Provide applicants with timely and periodic status updates of their loan application.

· Examine, understand, and interpret consumer credit reports.

· Prepare loan closing documents and disburse loan funds.

· Preserve client confidentiality by securely managing files and data.

· Prepare invoices for borrowers.

· Provide post-loan servicing and technical assistance.

· Attend and participate in occasional outreach events.

· Carry out other such duties as may be assigned or requested.

Qualifications:

• Proficient in Microsoft Office Suite.
• Strongly prefer experience using relational or other client-information-management databases.
• Well-developed interpersonal skills and the ability to collaborate with a diverse population, including persons with disabilities.
• Ability to communicate effectively, both orally and in writing.
• Ability to work as part of a team.
• Ability to provide an exceptional level of customer service: in-person, email, and on the phone.
• Ability to exercise a high degree of discretion and independent judgment.
• Strong organizational skills with great attention to detail.
• Ability to handle multiple tasks and frequent interruptions.

· Excellent record and file management skills.

· Prefer knowledge and experience working with people with disabilities.

· Prefer knowledge of assistive technology and/or assistive technology funding sources.

Physical Requirements and Work Environment:

• Primarily works in standard office conditions.
• May spend extended periods working at a desk and computer.
• Some travel, mostly within Pennsylvania, is required.
• Must hold a valid driver’s license.

PATF is an Equal Opportunity Employer (EOE). PATF is committed to a policy of non-discrimination in employment, to all employees and applicants for employment. No person shall experience discrimination in employment because of such individual’s race, religion, color, sex, age, sexual preference, national origin, or disability.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Work Location: In person

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