Virtual Health Coach - Call Center Job at Prestige Staffing, Atlanta, GA

U01KQ2pZL010OExoNWVPVTdFMGZvV0pVY2c9PQ==
  • Prestige Staffing
  • Atlanta, GA

Job Description

You are a caring, compassionate individual who enjoys helping others and providing a positive care experience in a telemedicine platform. You understand the frustrations of a patient living with a challenging and variable chronic illness.

This is an opportunity to get into a fast growing digital health startup to help build a model health coaching program working with nationally known experts in pain psychology. You will be mentored by a pain psychologist and have the opportunity to learn and expand on your skills in coaching around digital therapeutics, acceptance and commitment therapy, and the latest in pain management.

This is a work-from-home position. You may reside anywhere in the United States as long as you have the ability to work normal CT, PT or ET business hours.

Role is for 10-30 hours a week initially as an independent contractor with the opportunity to expand to full time as performance and patient volume allows.

Specific Duties:

  • Support patient self-management of disease, health and lifestyle behavior change and engagement with digital therapies in a patient-centered way.
  • Assist patients with downloading and using the digital therapies we offer
  • Measure patient health data and care outcomes, interpret reports and analyze data trends for patients.
  • Coordinate and conduct video, phone, synchronous and asynchronous interactions, and messaging with patients.
  • Develop relationships with patients and competently use assessment skills to identify physical, psychosocial, financial, and environmental health-care needs of the patient.
  • Utilize available electronic tools, such as the EMR, to efficiently document assessments, clinical findings, plans of treatment and progress toward goals.
  • Work under the supervision of clinical providers and maintain scope of care within parameters for health coaching role
  • Maintain patient confidentiality.

Requirements

Communication and Coaching Skills:

  • Empathic and clear communication skills in conveying health information and tech support
  • Motivational interviewing skills
  • Evidence-based health behavior change coaching skills.
  • Provide realistic and patient-centered SMART goals.
  • Considerate, comprehensive and compassionate care with respect and sensitivity for cultural differences.
  • Excellent written and verbal communication skills with the ability to prepare and present materials if necessary, and to execute and maintain written reports and records.
  • Exhibits exceptional interpersonal skills and proper judgment when dealing with key partners, staff and patients.

Background: Able to pass detailed background checks according to company policy.

Technological Skills:

  • Knowledge of HIPAA compliance.
  • Expert with mobile applications, virtual visit technology, electronic medical record and Google Workspace.
  • Experience with training patients to smartphone apps and connected technology.

Technical Requirements: Broadband internet connection capable of supporting video telemedicine.

Experience:

  • Health Coaching: 2 years (Preferred)

Work Location: Remote

Benefits

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Job Tags

Full time, For contractors, Work from home, Flexible hours,

Similar Jobs

DelRicht Research

Clinical Research Coordinator Job at DelRicht Research

Why DelRicht Research?Would you love to be a part of the cutting...  ...!Who We AreDelRicht is a clinical research company dedicated to...  ...satisfaction.Clinical Research Coordinator's Main Objective: Overall,...  ...onsite Monday-Friday position. No remote or hybrid seeking applicants... 

Raytheon Technologies

HSE Sr Project Engineer (P3) Onsite Job at Raytheon Technologies

Date Posted:2025-06-16Country:United States of AmericaLocation:PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USAPosition Role Type:OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are...

The Fort

Graphic Designer Job at The Fort

 ...location. We're driven by creativity, community, and culture and were looking for a designer who shares that energy. Role Overview Were seeking a full-time, in-person Graphic Designer to bring The Fort brand to life visually across print, digital, and on-site... 

Senior Helpers - Smithtown

Live in Caregiver Job at Senior Helpers - Smithtown

 ...Place to Work.At Senior Helpers of Smithtown, we care for our caregivers in a respectful manner and demonstrate camaraderie and...  ...ability! MUST HAVE EXPERIENCEWe are looking for compassionate live in caregivers throughout Suffolk County$230/day SAME DAY... 

TrackFive

Travel Licensed Clinical Social Worker - $2,246 per week in Fort Pierce, FL Job at TrackFive

AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc. to find a qualified Licensed Clinical Social Worker in Fort Pierce, Florida, 34954!Pay Information$2,246 per weekAbout The PositionMust have: MIDAS/Meditech Experience, PASRR, Navihealth MSW...