Job Description

About Us:

Xonar® empowers security personnel with state-of-the-art screening technology that leverages machine learning and artificial intelligence to minimize human error and maximize throughput and accuracy.

We are currently looking for a X-ray Machine Service Technician to join our team in St. Petersburg, Florida. 

Position Overview:

As a key part of our technical team, you will ensure the operational efficiency, safety, and performance of X-ray systems integrated into our cutting-edge security solutions. The ideal candidate will have at least 2 years of hands-on experience servicing and maintaining X-ray machines in the field. This role requires strong troubleshooting skills, attention to detail, and a passion for working with advanced technologies. 

Key Responsibilities:

• Perform installation, calibration (if applicable), maintenance, and repair of X-ray machines used in security and weapon detection applications. 

• Troubleshoot and resolve technical issues with X-ray systems, including mechanical, electrical, and software-related problems. 

• Conduct routine preventive maintenance on X-ray machines to ensure optimal performance and reliability. 

• Ensure that all X-ray machines comply with safety regulations, industry standards, and manufacturer specifications. 

• Provide on-site technical support and troubleshooting for clients, addressing service requests and resolving issues in a timely manner. 

• Assist with the installation and configuration of new X-ray systems and components at customer sites.

• Maintain accurate service logs, documenting all maintenance, repairs, and system modifications.

• Collaborate with engineers and R&D teams to improve system performance and integrate new technologies. 

• Train customers on the proper use and maintenance of X-ray systems to maximize uptime and minimize operational disruptions. 

• Stay up to date with the latest advancements in X-ray technology, security systems, and related safety protocols. 

Qualifications:

• Minimum of 2 years of experience in servicing X-ray machines in the field, with a solid understanding of X-ray imaging technology, machine operation, and troubleshooting. 

• Hands-on experience with diagnostic tools and equipment used for X-ray systems.

• Knowledge of relevant safety standards, including radiation safety protocols and regulatory requirements. 

• Strong problem-solving skills with the ability to diagnose and repair complex technical issues.

• Ability to read and interpret technical manuals, schematics, and wiring diagrams.

• Familiarity with AI-enabled technologies or interest in working with cutting-edge tech is a plus.

• Excellent communication skills, with the ability to interact effectively with clients, engineers, and other team members. 

• Strong attention to detail, organizational skills, and ability to work independently.

• Valid driver’s license and willingness to travel to client sites as needed.

• Certification in X-ray machine maintenance (e.g., ACR, ASRT) or similar credentials is a plus.

Preferred Skills:

•Experience working with advanced security systems, especially AI-enabled systems, is highly desirable. 

•Basic understanding of network connectivity and software integration for X-ray systems.

•Previous experience working in a fast-paced, high-tech environment with a focus on security and safety solutions. 

Benefits:

• Competitive salary and performance-based incentives. 

• Health, dental, and vision insurance. 

• Opportunities for professional development and career advancement. 

• Exposure to cutting-edge technology in AI and security systems. 

• Flexible work environment and supportive team culture.

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