Job Description

Job Description

Job Description

Salary: $15.00 - $20.00 per hour, plus benefits

At Seasons Psychotherapy Associates, were a Florida-based mental health practice dedicated to delivering compassionate, individualized care. Our team supports clients through trauma, grief, mental illness, and life transitions, fostering growth and fulfillment. Were seeking a full-time Client Care Coordinator to join our 100% remote team, providing exceptional customer service and administrative support. If youre fluent in English and Spanish and passionate about mental health, this is your chance to make a meaningful impact!

This role is fully remote but requires occasional in-office work at our Fort Lauderdale or Tampa offices. Candidates must reside within approximately 60 miles of either location to facilitate these visits.

Responsibilities:

• Serve as the first point of contact, answering calls and emails with professionalism and warmth.
• Assist clients with inquiries, appointment scheduling, and service information.
• Conduct client intakes, collect essential details, and complete accurate documentation.
• Manage client records and schedules in our electronic health record (EHR) system.
• Collaborate remotely with clinicians and staff to ensure seamless operations.
• Perform light administrative tasks to support our practices success.

Qualifications:

• Required: Fluency in English and Spanish (written and spoken)no exceptions.
• Preferred: Experience with client intakes in a mental health outpatient clinic or private practice.
• Strong organizational and multitasking skills to thrive in a fast-paced role.
• Excellent communication and interpersonal skillsyoure a natural people person!
• Ability to work independently and manage time effectively in a remote setting.
• Proficiency with EHR systems and tools like Google Workspace (Zendesk experience is a plus).
• Education: High school diploma or equivalent; associates degree in a related field preferred.
• Must pass a fingerprint-based background check.

Benefits:

• 100% Remote Work: Enjoy the flexibility of working from home (Florida residency preferred).
• Comprehensive Health Benefits: 100% employer-funded medical, dental, and vision premiums.
• 401(k) with Matching: Safe Harbor employer contributions to support your future.
• Generous Time Off: Over 5 weeks of paid time off to recharge and pursue your passions.
• Career Growth: Opportunities to grow in a diverse, inclusive, and supportive environment.
• Positive Culture: Join a team that values respect, collaboration, and innovation.

Why Join Us? At Seasons Psychotherapy Associates, were more than a mental health practicewere a team committed to transforming lives, including yours. With top-tier benefits, a supportive culture, and a chance to make a difference, this is where your career can thrive. If youre bilingual, organized, and ready to support mental health, wed love to hear from you!

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