We're looking for an experienced Customer Success Manager to help us onboard, support, and delight customers. This is a critical role in their growing business. We're looking for someone who can build and lead a best-in-class Customer Success program. You will develop the infrastructure to onboard new customers smoothly, equip them to adopt our platform effectively, and ensure they achieve value as quickly as possible.
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
2-3 years experience in a client facing role
Experience working in customer support for a technical product
Superior communication skills
Ability to learn new concepts quickly
Strong attention to detail
Energy, humor, compassion, and enthusiasm
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