Job Description
Client Services Professional - Join a Family-Owned Business Rooted in Loudoun County Transforming the Home Services Experience Through CARE and Innovation At
AllTech Services, Inc. , a
family-owned home services company based in Loudoun County, VA , we don't just answer phones-we create real, human connections. As a
Client Services Professional , you'll be the welcoming voice of our company and mission: Transforming the home services experience through care and innovation.
Every call you take is a chance to live out our
core CARE values :
C.A.R.E. - Curiosity - You seek to understand every customer's unique needs and continuously grow in your role.
- Ambition - You strive for excellence in every client interaction and take pride in growing your skills.
- Responsibility - You follow through, do what's right, and show up with integrity.
- Empathy - You listen first and treat customers like family-with kindness and respect.
Why Join AllTech? Located in the heart of
Loudoun County , AllTech Services is proud to be a
trusted, family-owned HVAC and plumbing company serving
Northern Virginia for over 20 years. With more than
35,000 five-star reviews , our reputation is built on one thing:
putting people first. We've been recognized as:
- Best Contractor to Work For - HVAC & Plumbing Magazine (Eastern Region)
- Best Workplace in Virginia - Inc. 5000
At AllTech, we combine small-town values with big-league innovation. Our family culture sets us apart-and your success is part of our story.
What You'll Do - Make Every Call Count As a
Client Services Professional , you'll be the
first point of contact for customers in Loudoun County and throughout Northern Virginia . Whether it's scheduling HVAC service or answering plumbing questions, you'll deliver a
white-glove customer experience every time.
You'll:
- Lead with Empathy , making every caller feel like family.
- Use your Curiosity to understand client needs and provide the right solutions using Google-integrated software.
- Demonstrate Responsibility by documenting all calls accurately and following processes consistently.
- Show Ambition by offering our Maintenance Plans (and earning commissions when customers enroll).
- Collaborate with your team to solve problems and elevate the customer experience .
- Represent our family business with confidence and compassion .
What You Bring You're not just friendly-you
genuinely care about people. You thrive in a
fast-paced customer service role and want to grow with a
local Loudoun County business that values your potential.
You:
- Have call center or customer service experience (preferred).
- Communicate clearly, professionally, and kindly.
- Are passionate about helping others and solving problems.
- Embrace learning with curiosity and excitement.
- Take pride in staying organized, punctual, and accountable.
- Want more than just a job-you're looking for a career in a close-knit, family-run company .
What We Offer - CARE in Action Health & Wellness - Aetna Health Plans (low deductibles; 80% premiums covered)
- Vision & Dental (including orthodontics)
- Wellness Program : FREE mental health sessions, diagnostic screenings, chiropractic care & more
- Company-paid Life Insurance ($25K) and optional short- and long-term disability
Financial & Growth - Weekly Pay via direct deposit
- Bonus programs for Client Services and Dispatch teams
- 401(k) with a 4% match starting Day 1
- Tuition Reimbursement to support your personal and professional goals
Time Off & Perks - 80 hours PTO + 8 paid holidays (including your birthday!)
- On-site gym , full kitchen (with pizza oven!), massage chairs, soft-serve ice cream, and more
- Monthly events, food trucks, birthday celebrations, and family fun days
More Than a Job-It's a Career with a Loudoun County Leader At AllTech Services, we're more than a workplace-we're a
family-owned business that treats you like family . Our
Loudoun County roots run deep, and we're passionate about helping our team grow both personally and professionally.
If you're looking to join a
local company that leads with
purpose and people-first values , we want to hear from you.
Apply now and start your career with Loudoun County's most trusted family-owned home services company. Department Contact Center Role Customer Service Professional Locations Sterling Headquarters Alltech
Job Tags
Weekly pay, Holiday work, Temporary work, For contractors, Local area,