Customer Service Representative Job at Mr Appliance, La Jolla, CA

VDhSRGlZN0lzc2poNCtLVzQwOGRvV3RVZlE9PQ==
  • Mr Appliance
  • La Jolla, CA

Job Description

Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking for Customer Service Representatives for our office. Apply today! If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You'll enjoy working with our office team. Oh, and did we mention... no nights or weekends! We'll also give you the ongoing training that you'll need. You don't even have to know how to fix appliances! Your Responsibilities as a Customer Service Representative As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances. Here are your primary responsibilities:

  • Answer incoming calls and empathize with the customer.
  • Respond to customer emails.
  • Schedule in-home service appointments with one of our trained Appliance Repair Technicians.
  • Effectively communicate with the customer to ensure they understand the appointment time and services needed.
  • Order and receive parts to ensure efficient use of company materials.
  • Enter data into the company software
To Succeed in this Role as a Customer Service Representative, Here's What You Need: Exceptional Customer Service: In this role, you are the voice of the company. You get to demonstrate your ability to deliver a great customer experience, showing empathy toward the customer. You are there to schedule repair appointments so they can get back to running an efficient household. Problem Solving: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets scheduled and fixed correctly, the first time. Efficiency : In order to respond to all of our customer's needs for the day, you'll need to be efficient with your time and able to excel in a fast-paced office environment. Punctuality and Reliability : Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time. Pride in the Details : If you value attention to detail in completing customer information and reports, you'll fit right in. Job Requirements The following are the minimum requirements to be considered for the Customer Service Representative position.
  • High school diploma or equivalent
  • Good telephone communication skills
  • Basic computer and data entry skills
Previous office experience is a plus! Benefits & Pay The pay range for this position is $20.00 to $25.00 per hour, depending on your experience. What we have to offer:
  • No nights or weekends : We value having a solid work-life balance. We work to make a living, without being overworked.
  • PTO : paid time off of 7 days per year
  • Fun Team Environment: We stand by our culture and build our team with people that love what they do.
If you enjoy taking care of the customer, are awesome at problem solving, and want to work in an office environment, a career at Mr. Appliance as Customer Service Representative could be your future! Apply today! Mr Appliance

Job Tags

Hourly pay, Night shift, Weekend work,

Similar Jobs

Cinemark USA, Inc

Part-Time Assistnat Manager Job at Cinemark USA, Inc

 ...bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards... 

Heritage Tile, LLC

Interior Architect/Designer Job at Heritage Tile, LLC

 ...Heritage Tile seeks an Project Architect/Designer to join our creative team in Verona, WI...  ..., and collaboration skills in working with internal and external team members...  ...fulfillment Develop SketchUp models of interiors to demonstrate tile design and application... 

Doyon Government Group

Estimator - Federal Construction | USACE & NAVFAC Projects Job at Doyon Government Group

 ...Maryland , and Virginia areas to contribute to high-profile federal construction projects . What You'll Do Prepare accurate...  ...career development and growth opportunities. As a federal contractor , we support veterans and comply with the Vietnam Era Veterans... 

UPMC - Pittsburgh Medical Center

Medical Lab Technician (MLT)/Medical Lab Scientist (MLS) Job at UPMC - Pittsburgh Medical Center

 ...Job Description UPMC Hamot in Erie, PA is actively seeking a Medical Laboratory Scientists (MLS)or Medical Lab Technician (MLT)to join our growing team of exceptional laboratory professionals! Our part-time position provides an exciting opportunity to embark on a... 

Carefree Boat Club

Membership Services Manager Job at Carefree Boat Club

 ...Carefree Boat Club of DMV is expandingand were looking for a highly organized, service-driven Membership Services Manager to join our team in Woodbridge, VA . About the Role: As our Membership Services Manager, youll be the first point of contact for new members...