Job Description

Description

Location: Vienna, Va.

Type: Full-Time, Hybrid

IgniteAction, a SBA approved MPPJV between ActioNet, Inc. and Ignite IT, LLC, is seeking an experienced and strategic Director of the Program Management Office (PMO) for the FAA ITIPSS program. The Director, PMO is responsible for delivering project support services, training, and managing the implementation of program management processes and methodologies. This role requires a leader with recent FAA experience providing exceptional program and project management and the ability to influence and guide at all levels within the organization.

In this role, you will:

• Implement our FAA ITIPSS PMO framework, employing workflow processes and raising organizational awareness.
• Coordinate the program start-up efforts internally, with our back-office team, and externally, including with the FAA as well as our subcontractors.
• Provide best practice training, IAW our ITIPSS Program Management Plan, for all managers and manage departmental policies.
• Coach and lead ITIPSS Project / Task Managers in activities supporting current system operations.
• Facilitate the establishment of strategic business plans and lead project activities to achieve these plans, including Task Order responses to FAA requests.
• Establish and foster successful relationships with stakeholders and key resources across the IgniteAction and FAA organizations.

Duties and Responsibilities:

• Alignment with Business Objectives: Ensure operational program and project/task plans align with business objectives by setting goals that correspond with FAA goals and objectives.
• Resource Management: Manage resources to ensure ITIPSS task operational, financial, and technology-related objectives are met or exceeded.
• Capability Building: Create challenging roles and assign stretch work responsibilities to enhance organizational capabilities and bridge credibility gaps.
• Stakeholder Influence: Influence IgniteAction ITIPSS team, partners and FAA organizational leadership through effective listening and communication to accomplish program/project goals.
• Project Management Standards: Recommend, develop, implement, and ensure the consistent application of proposed program and project management methodologies, procedures, and standards and alignment with FAA processes and guidelines.
• Change Management: Act as an agent of change by communicating program and project management policies and procedures at all organizational levels and educating stakeholders as necessary.
• Integration of Standards: Integrate FAA architectural standards and PMI best practices into the ITIPSS program and project management methodologies.
• Portfolio Review Process: Implement and execute an appropriate ITIPSS program/project portfolio review process, including in-progress analysis and post-mortem lessons learned.
• Business Development: Identify and pursue ITIPSS opportunities for business growth and expansion within the scope of the PMO. Develop and maintain relationships with existing and potential FAA customers, as well as IgniteAction partners, to foster new business growth.
• Strategic Growth: Assist in developing strategies to expand IgniteAction's footprint in the market, leveraging the PMO capabilities to support agency business development initiatives.

Basic Qualifications:

• 8+ years proven experience in program and project management, plus demonstrated experience leading a PMO.
• Recent and relevant experience supporting the FAA (2 out of the last 5 years).
• PMP or PgMP and strong knowledge of program and project management methodologies, including PMI best practices.
• BS Degree in Business, Information Technology or Computer Science fields.
• Exceptional leadership, mentoring and coaching skills.
• Excellent communication and relationship management abilities.
• Experience in resource management and strategic planning.
• Ability to act as an agent of growth within an organization.

Preferred Qualifications:

• Public Trust or above clearance.
• Experience with agile software and systems engineering lifecycles, as well as business process analysis and enablement through technology solutions.
• Knowledge of networks and cloud computing.
• Knowledge of data protection operations and legislation.
• Ability to oversee multiple concurrent projects / tasks.
• Problem-solving aptitude.

What's in It For You?

As a critical leader for IgniteAction, you will be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We provide the tools for your success; all you need to bring are your best ideas, energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

IgniteAction members, ActioNet and Ignite IT, are proud to be named Top Workplaces for 10+ years running with a 90%+ customer retention rate. We are passionate about the inspirational missions of our customers and entrust our employees and teams to deliver exceptional performance to ensure the safety, security, health, and well-being of our nation.

Equal Opportunity Employer:

IgniteAction members value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are equal-opportunity employers and encourage all qualified candidates to apply.

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