Health Coach - Remote Job at Sharecare, Pennsylvania

VHNWQWpvL050OG5rNGVXUTZrVVVxV0pR
  • Sharecare
  • Pennsylvania

Job Description

Job Description:

Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit

Job Summary:

Start Date: Monday, June 9th, 2025

Shift: Monday - Friday: Must be open to any shift between the hours of 10:30am - 8pm CST.

It is required to work every fourth Saturday from 8:00am-4:30pm CST

Training: Training will be a duration of 6 weeks from 8am - 4:30pm CST

*Due to the structured training schedule, new hires are unable to miss any days of training.

Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only

The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager.

Essential Job Functions:
  • Participating in the following types of telephonic calls:
  • Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program
  • Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life
  • Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call
  • Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.
  • Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.
  • Adhere to a schedule and caseload to support success and connectivity of member interaction.
  • Caseloads may be a 1:1 model or team based. This is determined by the business/client need.
  • Participate in daily and monthly meetings for updates and to present findings and insight
  • Note and track the members' progress and efficacy of program

Specific Skills/ Attributes:
  • Effective interpersonal and communication skills required
  • Understand directions and communicate/respond to inquiries
  • Enthusiastically inspires members to change behaviors and to see possibilities
  • Ability to learn to coach effectively using motivational interviewing
  • Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays

Qualifications:
  • Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.)
  • 2+ years prior health coaching experience may substitute for a degree
  • 1 -2 years of related experience required; experience in a customer service role preferred
  • Experience with benchmarks and contact center metrics preferred, including adherence to schedule
  • Proficiency in computer data entry and Microsoft Office
  • Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time
  • Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired
  • Ability to work independently and prioritize a moderate workload with minimal supervision
  • Adaptability to schedule changes on an as-need basis
  • Ability to multitask with members and operationally with managers and support staff
  • Hard-wired internet connection is necessary as WIFI is not permitted

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare

Job Tags

Hourly pay, Shift work, Saturday, Afternoon shift, Monday to Friday,

Similar Jobs

Softworld, a Kelly Company

Sr Desktop Engineer Job at Softworld, a Kelly Company

 ...pm - 5pm CST Onsite Requirements: MS Intune (mobile support expertise) and Jamf Active Directory/Security Groups Windows and Apple Support Job Description : The Senior Desktop Engineer is responsible for the continuous evolution of workstation... 

Hermes Recruitment

Executive Chef (Cruise Ships) Job at Hermes Recruitment

Job Description Job Description Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction. Additionally...

ACS Consultancy Services

Drupal Developer Job at ACS Consultancy Services

 ...Job Title: Drupal Developer Location: Albany, NY(Hybrid) We are currently seeking candidates who meet the following qualification Qualification: Extensive experience in developing custom Drupal modules, features, and themes tailored to specific... 

Jack Fencing

Fence Installer Job at Jack Fencing

 ...Job Description Job Description Join Our Team at Jack Fencing LLC! Are you ready to be a part of something extraordinary? Jack Fencing LLC is seeking exceptional individuals to join our dynamic team. We're not just another company; we're a family committed to excellence... 

CorroHealth

Coding Auditing & Education Consultant - OP Profee Job at CorroHealth

 ...your success is our success. JOB SUMMARY: Serves in a consulting role by evaluating the work of client's coders in their assignment...  ...and report the data to the client. Develops and delivers educational content to clients related to audit findings. ESSENTIAL DUTIES...