Hotel Front Desk Night Auditor job at Crowne Plaza Englewood Englewood, NJ, US

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. This is an overnight position, weekends are required. Responsibilities:

Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Make sure every hotel guest has a pleasant stay
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Complete additional bookkeeping, administrative, and accounting procedures as requested
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications:

Excellent customer service and communication skills are required
High school diploma or equivalent required; some college preferred
Requires a flexible schedule that allows for overnight shift hours
Must be computer proficient; experience with accounting or reservation software is a bonus
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Opera experience preferred
Ability to work the 11 pm til 7:30 am shift
Weekend and Holidays

About Company: Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.

Job Tags

Holiday work, Flexible hours, Shift work, Weekend work,

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