Hotel Front Desk Night Auditor Job at Crowne Plaza Englewood, Englewood, NJ

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  • Crowne Plaza Englewood
  • Englewood, NJ

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. This is an overnight position, weekends are required. Responsibilities:

  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
  • Make sure every hotel guest has a pleasant stay
  • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications:
  • Excellent customer service and communication skills are required
  • High school diploma or equivalent required; some college preferred
  • Requires a flexible schedule that allows for overnight shift hours
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Opera experience preferred
  • Ability to work the 11 pm til 7:30 am shift
  • Weekend and Holidays
About Company: Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.​

Job Tags

Holiday work, Flexible hours, Shift work, Weekend work,

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