Job Description

Position Requirements: To oversee and maintain the IT infrastructure for Transformation Church locations in Tulsa and Bixby. This role is responsible for managing day-to-day IT operations, supervising a direct report, and ensuring networking, systems, and hardware stability and security across all locations. The ideal candidate will have a strong background in physical networking, including Meraki and Ubiquiti troubleshooting, and IT project management. HEART (Passions + Purpose) Demonstrate a stable, mature Christian walk, reflecting the fruit of the Spirit. (Gal 5:22-23) Maintain a strong, personal relationship with God, exemplifying a disciplined worship plan through prayer, Bible study, and financial giving of tithes and offerings Steward well church and personal finances, relations, time, and health Help transform lives by regularly inviting others to our church services Emotional health and balance between handling multiple, fast-paced projects simultaneously Belief and understanding of TC’s culture code, core behaviors, and C.O.R.E leadership Passion for Representing God to the Lost & Found Willing to become a member of TC and submit to the direction of the pastors and Lead Staff Passion for putting Christ in the middle of a culture HAND (Expectations + Duties) Design, maintain, and troubleshoot wired and wireless network infrastructure using Meraki and Ubiquiti solutions Oversee network security, firewalls, and VPN configurations to ensure secure access and compliance Manage internet service providers (ISPs) and vendors to maintain optimal uptime and performance Implement and maintain structured cabling systems, including fiber and Ethernet connections Ensure network redundancy and failover solutions to minimize downtime Oversee all IT hardware and software, including servers, switches, routers, workstations,and AV integrations Manage and support ticketing, point-of-sale (POS), and access control systems in the arena Maintain cloud-based and on-premises servers, storage, and backup systems Provide hands-on technical support and troubleshoot issues for both office and arena staff Ensure smooth integration and support for macOS environments, including troubleshooting and managing Apple devices Programming and managing our Avigilon access control system, including printing badges, programming doors for events, and managing installation for new construction All other duties, as assigned Strategic Leadership Lead major division-wide and department-wide projects by facilitating cross-departmental/team workspaces, from conception to post-project debriefs Leads creation of agenda and discussion of department-wide (monthly) and Team Director meetings (weekly) Helps the Team Directors (TD) and their teams understand and carry out the vision and strategic direction Tracks strategic initiatives and major projects by monitoring progress towards meeting goals, analyzing data, ensuring follow-through, and sustaining momentum needed to drive these initiatives Oversees department budget and stewardship of finances Leadership Development Provide support, encouragement, and coaching in the development & nurturing of TDs Lead weekly team meetings (1:1 or group settings) in a timely fashion, with the agenda in mind to include major announcements/updates and leadership development training Oversees the staffing, development, evaluation, and education of TDs Quarterly reviews for all direct reports, including occasional Mile Markers, Performance Improvement Plans, and Corrective Action Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience) Five + years in IT management, networking, or system administration, with experience in physical networking Strong knowledge of Meraki and Ubiquiti networking solutions, including VLANs, Wi-Fi, and VPN Proficiency in macOS administration, troubleshooting, and Jamf PRO Experience managing enterprise IT infrastructure, firewalls, and security systems Ability to diagnose and resolve complex technical issues in high-demand environments Excellent leadership, communication, and project management skills Experience in an arena, event venue, or large-scale facility IT support is a plus Supervise, mentor, and develop an IT Support Specialist (or relevant direct report) Coordinate with external vendors, contractors, and service providers for IT-related projects Develop IT policies, procedures, and best practices to enhance operational efficiency Train employees on IT security and system usage as needed Plan and execute IT upgrades, expansions, and technology implementations Monitor and assess new technology trends to enhance the arena and office IT environment Ensure compliance with data security regulations and best practices Ability to adjust and handle multiple, high-level, fast-paced projects simultaneously Exceptional tact and discretion with confidential information Excellent communication skills, both written and verbal Proficient computer skills with Apple, Microsoft, and Google products and the ability to learn TC-used databases and technologies Work Conditions & Physical Requirements On-site role with availability for after-hours support as needed Ability to lift and transport IT equipment up to 50 lbs. Ability to stand and walk for extended periods of time Comfortable working in an arena environment with event-day responsibilities #J-18808-Ljbffr Transformation Church

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