Job Description

SUMMARY OF POSITION

As the Maintenance Technician you are responsible for ensuring all vacated apartments are safely and thoroughly restored to "#IAMReady" status according to the maintenance supervisor and/or community manager's timetable. You will additionally be required to perform work orders, as assigned by your #IAMLeadership team.

#IAMKEYRESPONSIBILITIES

1) #IAMFAIRHOUSING: Conduct all business in accordance with #iam policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.

2) #IAMPROPERTYMANAGEMENT: Take charge of the maintenance technician responsibilities of the community, ensuring smooth functioning, and maintaining a high standard of quality in all aspects of property maintenance.

3) #IAMMAINTENANCETECHNICIAN: Oversee maintenance technician activities and ensure timely resolution of issues to keep the property in excellent condition, providing residents with a comfortable and pleasant living experience.

4) #IAMVALUEENHANCEMENT: Implement strategies to enhance the overall value of the property, ensuring it remains competitive in the market and offers a desirable living environment for current and prospective residents.

5) #IAMTEAMINTEGRATED: Efficiently help lead and coordinate with the onsite team, fostering a positive and collaborative work environment that encourages productivity and personal growth.

6) #IAMCOMMUNITYOBJECTIVES: Collaborate with your onsite team to align operational goals with the broader community objectives, working towards a shared vision of success.

7) #IAMASSETPRESERVATION: Ensure the proper maintenance and care of the property to safeguard its long-term value and protect the interests of property stakeholders.

#IAMPOSITIONREQUIREMENTS

• Proven experience in maintenance skills, showcasing strong teamwork and organizational skills.

• Excellent knowledge of property maintenance practices, local regulations, and market trends.

• Outstanding communication and interpersonal abilities, enabling effective collaboration with team members and residents.

• Ability to adapt to a fast-paced environment and handle multiple responsibilities efficiently.

#IAMPHYSICALDEMANDS

The Maintenance Technician will be exposed to the constant activity that requires intermittent standing, bending, crouching, pushing / pulling, lifting / moving / carrying light and heavy loads, climbing stairs and ladders. Maintenance Technicians should have a working knowledge of OSHA and follow any guidelines set forth to protect the health of the maintenance team, the community, its residents, and oneself.

#IAMSKILLSETQUALITIES

• Energy.

• Patience.

• A friendly personality.

• The ability to think clearly. 

• A genuine desire to help others.

• Flexibility and a “can do” mentality.

• The ability to make quick decisions.

• Numeracy and logistical planning skills.

• A professional manner and a calm, rational approach in chaotic situations.

• The ability to balance prospects, residents, and business priorities.

#IAMINDUSTRYREQUIREMENTS FOR MAINTENANCE TECHNICIAN

• High school diploma or equivalent.

• Must have plumbing experience.

• Basic electrical, appliance and building/apartment maintenance and repair.

• Basic understanding of electrical, hydraulic, and other systems.

• General knowledge of maintenance processes and methods.

• Working knowledge of tools, common appliances, and devices.

• Basic computer proficiency preferred, not required.

• Industry designations (ARM, CAM, NALP, RPM) strongly preferred, not required.

• AppFolio experience preferred, not required.

EOE

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