Medical Administrative Assistant Job at West End Orthopaedics, Canada

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  • West End Orthopaedics
  • Canada

Job Description

Job Description

Job Description

We are seeking an administrative assistant to join our team! You will be part of a 2-person admin team helping 3 orthopaedic surgeons. You will be responsible for the overall office administration, ensuring that matters are carried out in a professional and courteous manner in servicing the needs of orthopedic patients and those of the medical practitioner. At all times, strict patient confidentiality is upheld.

  • Education: College Diploma/Certificate in Medical Office Administration

 

Work setting

  • Hospital

  • Private Office 

 

Tasks

  • Scheduling appointments using Accuro EMR software

  • Complete third party billing

  • Maintaining electronic patients' files with the EMR system 

  • Scanning documents to patient files and filing faxes

  • Providing administrative and secretarial support to the surgeons as well as other members of the patient care team;

  • Scheduling patient procedures as well as outpatient follow-ups using various software

  • Liaising with various hospital departments to exchange information etc.

  • Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, Accuro, Square etc. to generate a variety of correspondence, reports and documentation;

  • Answering a multi-line phone system with inquiries from patients and other healthcare professionals

  • Maintaining a professional atmosphere at the front desk, and running the office efficiently and with accuracy

  • Respond to patient messages or concerns in a timely manner and prioritize any urgent issues to the physician’s attention

  • Initiate and respond to general correspondence where appropriate


Transportation/travel information

  • Candidate must be able to reliably commute to hospital in West Toronto Monday to Friday 8am-4pm.

 

Work conditions and physical capabilities

  • Fast-paced environment

  • Work under pressure

  • Attention to detail 

Personal suitability

  • Accurate

  • Client focused

  • Efficient interpersonal skills

  • Excellent oral and written communication

  • Professional phone demeanour 

  • Flexibility

  • Initiative

  • Organized

  • Reliability

  • Critical thinking

  • Strong typing skills

  • Work Term: Permanent

  • Work Language: English

  • Hours: 35 to 40 hours per week

  • COVID-19 considerations:
Office staff must wear appropriate mask (provided) when in contact with patients and other staff.

  • Must be fully vaccinated against COVID-19


  • Salary: $21.00/hr - $27.00/hr



 

Attention to detail testing

Communications testing

Problem solving



 

Company Description

3 Orthopaedic Surgeons working at St. Joseph's Health Care, Toronto. Needing to add a 2nd administrative assistant.

Company Description

3 Orthopaedic Surgeons working at St. Joseph's Health Care, Toronto. Needing to add a 2nd administrative assistant.

Job Tags

Permanent employment, Immediate start, Monday to Friday,

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