Night auditor/PM Desk Agent Job at Milwaukee Marriott West, Conshohocken, PA

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  • Milwaukee Marriott West
  • Conshohocken, PA

Job Description

The Hotel Night Auditor/PM Desk Agent is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift and PM Shift

Key Responsibilities

* Balance and reconcile daily financial transactions.

* Prepare and distribute daily reports to management.

* Assist with guest check-in and check-out processes.

* Respond to guest inquiries and resolve any issues or complaints.

* Perform security checks throughout the hotel.

* Maintain accurate records of room occupancy and availability.

* Assist with other duties as assigned by management.

Qualifications

* High school diploma or equivalent

* 1-2 years experience in hotel front desk or accounting preferred.

* Strong attention to detail and ability to work independently and ask team.

* Excellent communication and customer service skills

* Proficient in Microsoft Office and hotel management software

Ability to work overnight shifts, PM shifts and weekends.

Milwaukee Marriott West

Job Tags

Shift work, Weekend work,

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