Night Shift Alert Triage Specialist Job at Impilo, Remote

UzhGQWo0N0xzTWpzNU95UTZrNFpvbXBXZkE9PQ==
  • Impilo
  • Remote

Job Description

Job Title: Night Shift Alert Triage Specialist

Location: Remote (Work from Home)

Compensation: $14/hour

Schedule: Night shifts (8pm to 4 am or 12 am to 8am)

Job Overview

We are seeking a reliable and detail-oriented individual to join our team as a Night Shift Alert Triage Specialist. This position is ideal for someone looking for a flexible, low-volume role that requires availability during nighttime hours. Your primary responsibility will be to monitor and manage alerts from our application, contact users as needed, and document interactions in our platform.

Key Responsibilities

  • Monitor Alerts: Stay on-call during your shift to monitor incoming alerts from our application.
  • User Communication: Respond to approximate alerts by making calls to notify users about the alerts and provide necessary information.
  • Documentation: Accurately document all interactions and resolutions in our platform.
  • Escalation: Escalate issues when necessary according to company protocols.

Qualifications

  • Availability: Ability to work night shifts reliably.
  • Communication Skills: Strong verbal communication skills with a professional and courteous demeanor.
  • Technical Proficiency: Comfortable using basic technology, including our alert management platform and phone systems.
  • Attention to Detail: Ability to document information accurately and follow procedures consistently.
  • Reliability: Strong work ethic and ability to remain on-call and responsive during shifts.

Preferred Qualifications

  • Previous experience in customer service or a similar role.
  • Familiarity with call handling and documentation systems.

What We Offer

  • Competitive hourly pay of $14/hour.
  • Flexible remote work opportunity.
  • A low-stress work environment with a manageable alert volume.
  • Opportunity to contribute to a supportive and professional team.

If you are a night owl looking for a flexible and straightforward role, we'd love to hear from you. Please make sure you let us know if you have a preference for the start time of your shift (8pm or 12am) 

Apply now to join our team and help ensure seamless alert management for our users!

Job Tags

Remote job, Hourly pay, Full time, Flexible hours, Shift work,

Similar Jobs

Aspen Windows

Entry Level Sales - Retail Promoter Job at Aspen Windows

 ...and storeexperiences to help refine future marketing strategies. Maintain a thorough knowledge of our products, services, and promotions to effectively communicate with potential clients. Qualifications: Excellent communication and interpersonal skills.... 

Orchid Orthopedic Solutions

Quality Manager Job at Orchid Orthopedic Solutions

 ...responsibilities, and learn and grow in your career. SHIFT No Shift ($0) (United States of America) A BRIEF OVERVIEW The Quality Manager assures compliance and progress towards the established goals of the organization and quality department by developing and... 

UC San Diego

(NP) Cardiovascular Inpatient Nurse Practitioner Job at UC San Diego

 ...San Diego Health CNA (NX) represented RN/NP applicants will be considered after the first...  .... Magnet is the "gold standard" for nursing excellence and is based on strengths in five...  ...be a graduate from an accredited nurse practitioner program.~California Registered Nurse (... 

Adtalem Global Education

Nursing Faculty - Atlanta Job at Adtalem Global Education

 ...University is comprised of the College of Nursing and the College of Health Professions....  ...(BSN) degree program at 23 locations and online post-licensure degree programs and certificates...  ....As part of Chamberlain's nursing faculty team, benefits include: A competitive salary... 

JMS Transport LLC

CDL Class A Hazmat/Tanker Truck Driver Job at JMS Transport LLC

 ...safely. We are seeking a dependable and efficient CDL driver who has the physical and mental stamina to enjoy life as a...  ...driving experience are a must. Characteristics of a Strong Class A Hazmat/Tanker Truck Driver: Dependable Efficient Organized Detail-...