Position Overview:
In collaboration with key stakeholders, the Training Manager is responsible for leading the continuing development of training programs for the Contact Center located across the US. This includes the ability to manage and lead a team of Trainers that support various programs across the Contact Center. Ultimate measures of performance will be new hire agent graduation rates and quality averages.
Key Responsibilities:
Requirements:
What We Offer
LJ Inc. is a leader in providing cutting-edge industrial, commercial, and residential turn-key solutions and dedicated to delivering exceptional services to our valued customers. With a strong commitment to innovation, quality, and customer satisfaction, we have established...
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