City/State
Norfolk, VAOverview
Work Shift
First (Days) (United States of America)Sentara Health is currently seeking a Patient Services Coordinator at our Sentara Norfolk General Hospital in Norfolk, Virginia.
Hours/Shift: Full-Time Days
Sentara Benefits:
We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)
Position Overview:
As a Patient Services Coordinator with Sentara, you will coordinate activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). The purpose of this position is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. The Patient Services Coordinator maintains statistics and acts as liaison between clinical testing sites and physicians' offices.
Education Required:
High School Diploma
Two of the four are required:
-Two years of experience in a healthcare environment.
-Completion of healthcare related certificate program.
-Associate's Level Degree or higher.
-Transferable skills (i.e., One year or more in a call center, customer service, etc.)
Experience Preferred:
Healthcare Environment
Skills Required:
Technology/Computer, Customer Service Orientation, Microsoft Office
K eywords: #INDEED, Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster
Job Summary
Coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and physicians' offices. Two of the four skill levels required: 1. Two years experience in healthcare environment or 2. Completion of healthcare related certificate program or 3. Associate's Degree or higher or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)Qualifications:
HS - High School Grad or Equivalent (Required) HealthcareSkills
Microsoft Office, Service Orientation, Technology/ComputerSentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
In support of our mission "to improve health every day," this is a tobacco-free environment.
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