Overview The Public Information Officer (PIO) serves as the department’s primary spokesperson and is responsible for developing, implementing, and managing comprehensive communication strategies that promote transparency, foster community trust, and highlight departmental initiatives. The PIO works closely with the Chief of Staff, Chief of Police, command staff, City leadership, and media representatives to ensure timely and accurate dissemination of information to the public. Hiring Salary Range: $62,212 - $79,310 depending on qualifications. Full Salary Range: $62,212 - $96,408. Serves as the department’s primary point of contact for media inquiries and public information requests. Responsibilities Prepares, reviews, and distributes press releases, public statements, fact sheets, and related materials. Coordinates media access and provides on-scene media management during critical incidents and major events. Works with the Chief of Staff to develop and execute strategic communication plans to promote departmental programs, initiatives, and community engagement efforts. Manages the department’s social media accounts and digital communications, ensuring consistent, professional, and proactive messaging. Develops content for print, broadcast, and digital platforms to inform and engage the community. Coordinates and conducts news conferences, interviews, and community outreach activities. Monitors news and social media for topics impacting the department; provides analysis and recommendations. Ensures compliance with applicable laws and regulations related to public records and media disclosure. Assists in the development of internal communications to enhance information sharing within the department. Represents the Police Department at meetings, community events, and civic functions as directed. Performs other duties as assigned. Required Education and Experience Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Criminal Justice, Public Administration or a related field. Minimum of three (3) to five (5) years of experience in public relations, journalism, marketing or related field. Required Knowledge, Skills, and Abilities Ability to develop and maintain positive working relationships with members of the media, city officials, employees, and the public. Exceptional verbal and written communication skills, including public speaking and press writing. Ability to manage sensitive or confidential information with discretion and professionalism. Strong organizational and time management skills with the ability to work effectively under pressure. Proficiency with social media platforms, website content management, and digital media tools. Ability to respond to incidents and media inquiries outside regular business hours. Valid driver’s license. The PIO position is a 24/7 on-call position. The PIO is expected to be available to respond to work after hours as needed at the request of a supervisor. Must be able to work flexible hours, including evenings, weekends, and on-call response during major incidents. #J-18808-Ljbffr City of Greenville, NC
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