Job Description

Responsibilities:

Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

The Crossing Church

Music Director Job at The Crossing Church

...worship with art and technology to create a service where you can experience the message of Jesus in practical and life-changing ways. Music Director. .....is a full-time position that willoversee the Music Team staff across all campuses to create holy, powerful, and...

Eliassen Group

Virtual Server Administrator with Security Clearance Job at Eliassen Group

...infrastructure management and support. They are seeking a skilled Virtualized Microsoft Environment Administrator to manage and operate a... ...problem resolution and troubleshooting techniques. * Use remote server management tools effectively. Experience Requirements:...

NYC Health + Hospitals/Correctional Health Services

Healthcare Recruiter (PAGNY), Correctional Health Services Job at NYC Health + Hospitals/Correctional Health Services

...competitive hiring goals and expectations. Manage the full recruiting across a variety of open roles, helping managers find, hire, and... ...experience in human resources or recruitment role in a healthcare environment. # Proven skills in the evaluation of candidates...

Henry Ford Health System - 205 N EAST AVE

Travel Behavioral Health Inpatient Social Worker Job at Henry Ford Health System - 205 N EAST AVE

...Job Description Job Details The Social Worker works with the psychiatrist and interdisciplinary team in developing and managing treatment plans. Serves as liaison in relation to patient care and needs, between the hospital, community, and insurers to facilitate...

Anonymous Employer

2027481 Cyber Security Engineer $170,000.00 with Security Clearance Job at Anonymous Employer

Labor Category: Cyber Security Engineer Position Title: Information Systems Security Engineer Position Level: Level 3 - Senior Salary: Up to $170,000.00 per year Core Hours: 9am to 4pm Location: Tysons VA Description: Position Requires a Top Secret (TS/SCI) Clearance with...

Remote Social Media Assistant Job at SeaBreeze Homes and Living, North Dakota

UWNkTmlZelBzOERqNWVTZDRrZ2ZvMjVUZlE9PQ==