The Sales Manager II generates maximum sales efficiencies, while maintaining or exceeding targeted Volume Per Guest.
This position assists with the supervision of the In House and Action Line through coaching, modeling, and reinforcing effective sales and customer service practices, behaviors, and results. This Manager is the lead on any and all customer service issues that require experienced and speedy resolution.
Here's why you'll love it here! We offer an excellent benefits package to our full-time Team Members that include: HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
Shapes Strategy for Improving Levels of Customer Service:
Supports the Execution of Sales Strategies:
Drives for Results:
Qualifications - What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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