Job Description
Service Coordinator, Level III - Spring Lake, MI
American Repair Maintenance (ARM) takes pride in being a go-to partner for data-driven, comprehensive repair and preventative maintenance services spanning all trades for commercial facilities. With a self-performing and scalable model, we go beyond mere fixes, strategically elevating our client’s overall facility management.
By embracing a proactive and predictive approach, we not only address current issues but also optimize your occupancy costs. We have long-standing relationships with some of the biggest names in retail like Walgreens, Bath and Body Works, Menards, T-Mobile, PetSmart, and more. Currently spanning 22+ states, we are actively broadening our reach to serve our valued customers. About the Role:The Service Coordinator III role acts as a driving push for overall client satisfaction at ARM. The priority of this role is to address the needs of our customers and respond to concerns in a quick and effective manner, ensuring timely and thorough solutions. In this role you would optimize daily interactions and create, strengthen, and maintain collaborative relationships both internally and externally. This position will support ARM’s mission to serve our clients by identifying opportunities for increased efficiencies that positively impact client satisfaction. As a Service Coordinator III you will have the ability to make continuous improvements that lead to overall increased customer satisfaction.
Responsibilities:
Requirements:
Why ARM?
Along with competitive pay, we offer medical & RX, dental, vision, life insurance, company matching 401(k), HSA, paid vacations, paid holidays, and referral bonuses.
At ARM, we're not just a commercial property maintenance company; we're a trusted and innovative force reshaping the landscape. Our growth trajectory is nothing short of meteoric, leaving a disruptive imprint on the industry. As a 100% self-performing powerhouse, we don't just meet expectations—we redefine them. While the "work hard, play hard" mantra might sound like a cliché, we wholeheartedly embrace it, especially when college football season rolls around.
We’re not just having a good time; we're dedicated to nurturing our team members' personal and professional growth through ARM University. We believe in lifelong learning as a cornerstone of both life and career success. That's why we've built ARM University— a platform that goes beyond the norm, providing opportunities for continuous education and mastery for our team.
Now offering a Sign-on bonus and referral bonus structure.
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