Key Responsibilities:
We are seeking a highly skilled Business Analyst with expertise in Property & Casualty (P&C) Insurance and Salesforce to join our dynamic team. The ideal candidate will have a deep understanding of P&C insurance processes, experience in working with Policy Administration Systems (PAS), CRM Systems and proficiency in Salesforce platforms. This role involves collaborating with business stakeholders, gathering requirements, analyzing gaps, and driving Salesforce-based insurance solutions.
Qualifications & Experience - Must-Have:
Overall, 14 to 16 Years exp. As a BA
• 10+ years of experience as a Business Analyst in P&C Insurance.
• 3+ years of experience working with Salesforce (Financial Services Cloud, Service Cloud, Experience Cloud, or Sales Cloud).
• Strong expertise in Policy and CRM processes in Commercial Lines insurance.
• Hands-on experience in Salesforce configurations and process automation.
• Proficiency in ADO, ServiceNow, Waterfall and Agile-Scrum methodologies.
• Strong SQL skills for data analysis and reporting.
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