Teller Job at First Mutual Bank, New Martinsville, WV

UWNaRWo0VFB0OFh0NWVhUjcwNGZwMk5WZHc9PQ==
  • First Mutual Bank
  • New Martinsville, WV

Job Description

Job Type


Full-time

Description

The Teller is responsible for handling customer accounts, opening and closing accounts and processing transactions.

Requirements

Duties and Responsibilities:
  1. Provides excellent customer service by processing customer transactions; answers customer inquiries both in person and on the telephone including Customer Relationship Center Support; follows-up with customers as necessary.
  2. Operates Teller window; maintains acceptable outages based on the Branch Operation Guidelines; maintains appropriate cash limits; follows policies and procedures to ensure compliance for branch audits.
  3. Opens and closes deposit accounts and services with accuracy and in accordance to bank policies and applicable regulations; acts as a backup to the head teller by assisting with overrides and coaching new tellers.
  4. Cross-sells bank's products and services by using insights gained about the customer's needs; provides investment, mortgage, business banking referrals; follows up on referral opportunities.
  5. Assists in performing back office duties which includes completing branch reports, balancing the ATMs, processing night/mail deposits, and filing.
  6. Assists in shared Customer Relationship Center responsibilities.
  7. May float to other bank branches as needed.
  8. Other duties as required.
Necessary competencies:
  1. Accountability
  2. Change Champion
  3. Coachability
  4. Communication
  5. Detail Orientation
  6. Organizational Savvy
  7. Process Oriented
  8. Service Orientation
Technical Expertise
  1. Experience with handling cash is required.
  2. Experience in retail banking is preferred.
  3. Experience in customer service is preferred.
  4. Experience in financial services or banking is preferred.
  5. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Cleartouch, OnBase, various government and investor software/web portals is preferred.
Education and Experience
  1. Education: High School Diploma or equivalent is required; Bachelor's degree is preferred.
  2. Certification: [Float positions] Valid driver's license is required.
  3. Years of experience: 0 to 2 years is required.
  4. Years of experience supervising: None.
Physical Environment
  • While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • The noise level in the work environment is usually quiet to moderate.
  • This position is performed in an office setting, able to work days and hours branch offices are open. Able to work overtime as directed.
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. First Mutual Bank

Job Tags

Full time, Night shift,

Similar Jobs

Dane Street, LLC

Physician Reviewer - Texas Counter Affidavit Work (Orthopedic Surgery) Job at Dane Street, LLC

 ...maintaining client-mandated turnaround times. Our reviewers are compensated on a per-case basis as a...  ...notaries. JOB SUMMARY Our Physician Reviewers need to have strong experience...  ...and media stipend is provided for remote work space. Come up to speed quickly with... 

Select Capital Commercial Properties, Inc.

Facilities General Maintenance Technician Job at Select Capital Commercial Properties, Inc.

 ...recyclable materials. Change light bulbs, interior and exterior, as needed. Lite electrical and plumbing as assigned. On call maintenance for all facilities, on a rotating schedule, respond to emergencies as needed. Maintain exterior property, including snow... 

Newport Associates

Work From Home- Virtual Assistant to the Travel Team Job at Newport Associates

 ...adventures. A Dedicated Agency Website to support your success. Ongoing Support & Mentorship from industry experts. Flexible Work Schedule design your own hours! All Training & Certifications Provided Free of Charge! If youre ready to turn your passion for... 

Ironwear

Screen Print Operator Job at Ironwear

 ...manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The screen print operator is responsible for decorating any items that need applied heat transfers, screen printing, or pad printing. This position... 

Hanna Interpreting Services LLC

ASL (American Sign Language) Interpreter Job at Hanna Interpreting Services LLC

 ...Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve...  ...services. Hanna is Urgently Hiring ASL (American Sign Language) Interpreters to operate as freelance interpreters...