Job Description

Job Description

BARISTA, JET SET LOUNGE

THE OPPORTUNITY

Our contributors at Michael Kors are stylish, fashion-forward individuals who are passionate about the customer experience and achieving results. As a Barista at The Jet Set Lounge, you will be the face of our brand, crafting high-quality beverages while delivering engaging service. You’ll play a key role in creating a memorable guest experience that balances hospitality, craftsmanship, and storytelling around both coffee and retail offerings.

WHAT YOU’LL DO:

• Prepare and serve coffee, espresso, tea, and specialty beverages to brand standards.
• Proactively anticipate customer and store needs by assessing the environment and recognizing guest cues, while consistently delivering an elevated, personalized service experience to every customer.
• Provide genuine, personalized customer service, ensuring each guest feels welcomed and valued.
• Educate guests on our beverage menu, brewing methods, and retail products.
• Maintain a clean, organized, and inviting café and retail environment.
• Support daily operations, including opening/closing procedures, cash handling, and inventory.
• Collaborate with team members to ensure seamless service between café and retail.
• Uphold all health, safety, and sanitation guidelines and standards.
• Demonstrate flexibility and perform tasks with speed and excellence.

YOU’LL NEED TO HAVE:

• 2+ year of experience in guest-focused industries such as restaurants, bars, theaters, kitchens, specialty retail, or hospitality
• Strong communication skills and ability to engage with diverse clientele.
• Proficiency in reading, speaking, and writing in English is required.
• Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
• A NY Food Handler Certificate and an understanding of how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety.

WE’D LOVE TO SEE:

• Strong attention to detail with proven ability to multitask and manage priorities effectively
• Energetic, motivated, and results-driven with a positive approach to teamwork
• Demonstrated commitment to delivering outstanding customer service
• Tech-savvy and highly organized, with the ability to adapt quickly to new systems and processes
• Passion for coffee, customer service, and creating unique guest experiences.

MICHAEL KORS PERKS:

• Internal mobility Across Brands
• Cross-Brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

PHYSICAL REQUIREMENTS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 30 pounds.
• Ability to reach overhead, bend, kneel, and stoop.
• Ability to handle merchandise and operate point-of-sale equipment.
• Ability to visually assess merchandise and customer needs.
• Ability to communicate clearly with customers and team members in both written and verbal formats.
• Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at [email protected].

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

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