Director of Patient Access Job at Newman Regional Health, Emporia, KS

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  • Newman Regional Health
  • Emporia, KS

Job Description

We are looking for a talented, experienced and motivated individual who is ready to join an amazing team and make a difference at the largest and most clinically capable Critical Access Hospital in Kansas. Join NRH today to begin or continue your career at Newman Regional Health! Our facility has state of the art equipment, and excellent teamwork. We care for patients of all ages giving us the opportunity to utilize all the clinical skills of our profession. Our caring and compassionate staff provide state-of-the art healthcare 24 hours a day to patients of all ages by adhering to our five values of quality, service, people, growth and fiscal responsibility. Come see why we are different and apply today!

One FT exempt position available-8:00am-5:00pm M-F

Position Summary:

The Patient Access Director is responsible for overseeing all aspects of patient access services within the organization. This role includes managing patient registration, scheduling, insurance verification, and financial counseling to ensure a seamless and efficient patient experience.

Essential Functions/Job Duties

The Patient Access Director will work in a fast-paced healthcare environment, interacting with patients, staff, and external stakeholders. Flexibility to adapt to changing circumstances and priorities is essential.

Directly supervise the patient access and scheduling team
Recruit, train, and evaluate staff performance, providing ongoing coaching and development
Develop and implement policies and procedures to optimize patient access processes
Ensure compliance with regulatory requirements, accreditation standards, and hospital policies
Enhance patient experience by streamlining scheduling, registration and admission processes to include a pre-registration program
Address and resolve patient concerns related to access and services
Oversee the financial aspects of patient access and scheduling, including patient estimates, upfront collections, and patient financial assistance programs
Stay abreast of industry trends and advancements in patient access and scheduling technology

Skills & Abilities

Bachelors degree in healthcare administration, business administration, communications, or a related field; Experience in a healthcare setting may be substituted for education
Minimum of two (2) years of experience in a healthcare setting required
Patient Access knowledge, office management or billing experience preferred

At NRHMP, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

Student Loan Repayment
Tuition Assistance
Generous Paid Time Off including Extended Illness Benefit
KPERS Retirement
Identity Theft Protection Discounts
Life Insurance options
Long and short-term disability
Flex Spending Account
Accident and Cancer coverage

Apply Online:

About Newman Regional Health:Centrally located within the city of Emporia, Newman Regional Health is a 25-bed non-profit critical access hospital owned by the people of Lyon County. Newman Regional Health is a teaching hospital, and is home to the ESU Newman Division of Nursing. We are committed to improving the health of the communities we serve by providing high-quality care. We are continually recognized as one of the Top 10 hospitals in Kansas and one of the Top 50 Critical Access Hospitals in the United States.

Job Tags

Temporary work,

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