Vendor Dispatcher Job at C&L Maintenance Inc, River Grove, IL

VHM1QWk0ak50Y1RzNWVhVzdVc1pxR05RY0E9PQ==
  • C&L Maintenance Inc
  • River Grove, IL

Job Description

Job Description

Job Description

Description:

CLM Midwest is a regional commercial facility maintenance contractor with a local presence who partners with some of the nation's leading retail, convenience store, and restaurant brands. We are a long-established, self-performing company that provides install, break/fix, and emergency services. This career opportunity is available as our new and current client base (national restaurant, convenience, & retail brands) has expanded this year needing additional coverage on our vendor management team.

The vendor dispatcher is responsible for servicing and supporting the relationship between CLM internal teams and our clients. The person in this role is a key player in the partnership and solutions we provide. Daily problem solving and communication with our subcontractor partners and clients makes our team the "go-to" vendor for keeping their locations secured, functional, and maintained. Our vendor specialists also work closely with internal dispatch, account management, and finance teams to tie the work order process together start to finish. The focus of this role is operations, it is not a sales position.

Successful candidates must have strong people and communications skills, be organized and business conscious, and be able to work in a fast-paced commercial maintenance environment. The office's layout creates an excellent environment for collaboration and learning from experienced coworkers. This is a more entry level position where a successful dispatcher will learn more about our business and core trades and have defined paths for growth within the operations team.

Primary Responsibilities

· Update client portals with new information, such as quotes, notes, and expected completion dates.

· Inbound and outbound phone calls with sub-contractors to get ETAs and quotes.

· Checking completed work orders for correct photos and pricing before forwarding to billing

· Coordinate with internal teams to get sub-contractors scheduled.

· Learn about the company's facility maintenance services and how to best support clients.

· Perform other administrative tasks as assigned.

· Escalate long outstanding tickets to the Account Manager and other senior leadership as needed.

Requirements:

· 1+ year(s) of operations and/or customer service experience

· Experience at a B2B or residential service company is a plus

· High school or equivalent work experience

· Financial literacy and general knowledge of business practices

· Excellent verbal and written communication skills

· Strong computer skills; proficient with Microsoft Office products and platforms

· Thrives in a dynamic, fast-growing company; collected and conscientious

Job Tags

For contractors, Work experience placement, For subcontractor, Local area,

Similar Jobs

MyFunded Futures

Live Stream and Media Producer Job at MyFunded Futures

 ...Job Title: Live Stream and Media Producer Company: MyFundedFutures Location: Hybrid (Dallas, TX) About Us: At MyFundedFutures...  ...create visually appealing and engaging multimedia content for social media, YouTube, and other digital platforms. Troubleshoot... 

Nikon Metrology, Inc.

Senior Field Service Technician, X-Ray Products Job at Nikon Metrology, Inc.

 ...SENIOR FIELD SERVICE TECHNICIAN, X-RAY JOB PURPOSE: Technical Field Service for the Installation, Repair, Upgrade, and Technical Support of Nikon Metrology X-ray line of products. LOCATIONS: Metro Detroit (including Lapeer, Livingston, Macomb, Oakland, St.... 

Spectrum

2025 Summer Intern: Assoc Data & Reporting Analyst Job at Spectrum

 ...products with the highest quality service. As a Spectrum Intern, youll be essential to two teams your respective department and...  ...In your role as a Customer Operations Intern you will: Leverage data to generate meaningful and actionable insights that can drive... 

Dolphin Group Companies

Medical Assembly (818884) Job at Dolphin Group Companies

 ...Job Description Job Description Indrotec is seeking qualified assemblers to work at one of the fastest growing medical device companies in Minnesota, Abbott. We are looking for candidates that are interested in long term career growth! Duties and Responsibilities... 

Walmart Inc.

Pharmacy Pre-Grad Intern - WM Job at Walmart Inc.

 ...information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines. Provides Pharmacy products and services to Customers in accordance with local, state, and federal laws and Company policies and procedures by...